ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.99/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2022-09-14

Great Customer Service

"I just purchased the home edition of Office. I was having difficulties getting it to run and I had a chat with Mustafa. He was very helpful and fixed the problem in no time! Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-09-13

My tech Mohon got me back up

"Quality service. He was knowledgeable, patient and persevering, an asset to your company. Thanks again Mohon, you were a life saver!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-20

Mohon was very helpful in helping me

"I uninstalled the software I currently had on my system and then was going to install my new software but my email was gone. So I did not have my link. When I went into CHAT Carl responded to me and he installed it for me.
Thank you Mohon
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-09-24

Excellent Customer Service

"Mohon from Microprokey provided excellent customer service and promptly resolved my issue. I mistakenly bought a license I did not need, and Ray helped refund my transaction quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Mohon did great!

"Quickly answering my questions and helping to expedite my order so I could start work immediately."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Mohon was a great help

"I used the chat function after purchasing some software that arrived with more instructions and apps than I anticipated. I wanted to verify that I understood the instructions correctly to avoid messing up my computer. Mohon was extremely helpful and answered my questions quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Mohon was very helpful and prompt

"In assisting me on a refund. I appreciate his help very much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

The service has been great

"They answered all of my questions very quickly. I would gladly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Mohon did a great job

"He was very patient. Not all your customers are tech geniuses. I appreciate his persistence and patience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Robert was an amazing help

"Robert helped me install my program with ease! Thanks so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Answer all of my questions quickly and efficiently

"I recently used Microprokey.com to purchase software for my company's computers. The process was incredibly easy and the customer service was top-notch. The staff was friendly and knowledgeable, and they were able to answer all of my questions quickly and efficiently. The software I purchased was of high quality and was exactly what I needed. I would definitely recommend Microprokey.com to anyone looking for quality software at a reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Robert has been very helpful.

"Robert has been very helpful in installing my office software. He made my day, & was good with instructions since I'm not a techie! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Purchased 2019 Office

"Purchased 2019 office at first the key said was already used. Went to chat room and Jessica smith sent new key and helped me so much thru the process of installing. He patiently said Wait a few minutes and it worked completed install open excel word and power point with no problem . Thanks Microprokey"

Detailed Review Benchmark + -
Overall customer service
Likelihood of customers making future purchases
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-14

Word Install Assist.

"Robert assisted me today in installing Microsoft office. He was professional and provided service in a timely manner through remote assistance. Very quick and easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-02-13

Excellent help by Robert.

"Part of my new Office suite didn't work. I turned my screen over to Joe, who quickly and patiently repaired the software. Great job?

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process