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Product & services pricing
4.99/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2023-02-08

Mohon was great!

"Helped me resolve my issue. Thank you for providing a low-cost windows option!"

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5/5

2023-02-08

Excellent customer service software

"I ordered Office suite software June 2023 from Microprokey after struggling with an online subscription to Office 365 with another vendor. Recently I couldn't connect my email accounts via Outlook to the server. I contacted Daniel at Microprokey after the email provider couldn't solve the problem. Daniel was knowledgeable and patient. It was an obscure problem and yet he calmly stayed with it, researching the problem, all the while with a level of professionalism rarely seen these days Thanks "

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5/5

2023-02-08

Great help

"I purchased Office 2019 but did not get the product key after waiting the required 30 min. Robert resent the key to me and it worked fine. Thanks Robert."

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5/5

2023-02-08

Mohon did a great job

"I am very technical but the problem Mohon solved was beyond my ability."

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5/5

2023-02-08

Mohon was very helpful

"Getting my software running. I had a conflict with a previous version of Office and he walked me through fixing it. All good now."

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5/5

2023-02-07

It is great to chat with Mohon

"I wasn't sure if Microsoft office 2019 would be compatible with my mac. Thank you for recommending an Office 2019 for my mac"

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5/5

2023-02-07

Thanks, Mohon!

"Mohon was extremely helpful when I made a mistake and ordered the wrong product. Helped me with a return and the correct link for the product I needed"

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5/5

2023-02-07

Great Support After Purchase

"After purchasing software via Microprokey, I had trouble navigating the installation via Microsoft. Robert at Microprokey was available immediately via chat and was very helpful in getting me to the right link and getting the software installed. Thank you!

"

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5/5

2023-02-07

MS office 2019 download issues

"After downloading MS office 2019, I found that after following instructions, the software installed as 32 bit. I followed the chat link in the email receipt and connected to Robert. Robert provided clear and very polite instructions and we have almost completed re-installation with the desired 32 bit version. Thanks to Robert for the excellent support."

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5/5

2023-02-07

Thank you!

"Promptly verifying my credentials and fixing my issue - I really appreciate it!"

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5/5

2023-02-07

Customer Service was excellent

" My software order was taken care of initially by Robert, who was very attentive and helpful."

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5/5

2023-02-07

Office install

"Robert was very helpful in getting my office installed. Had an issue with the download which he was able to resolve very quickly"

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5/5

2023-02-07

Great customer support

"Very fast and clear customer support. Joe helped me out with an order that had an issue and resolved it immediately. Thank you!"

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5/5

2023-02-07

Mohon is the best!

"Got the wrong version. Mohon immediately helped me find the correct version and issued a refund for the other. It all took about two minutes. Best customer service yet! Thanks!"

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5/5

2023-02-06

thanks, Mohon!

"Mohon helped me install my software and work through a few problems that were my fault. I look forward to his help if needed in the future if needed and would highly recommend him to anyone having computer issues. Thanks again!"

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