"I had a problem with a product key Another with a download. I was able to fix both issues with help from the support team.
Great Support"
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After purchasing a Microsoft Word 2016 product code and having great trouble with the install process, I asked the live chat for assistance. Not only did they upgrade my purchase to a Home and Student key (giving me PowerPoint, Excel, and OneNote free of charge), they also provided a remote session and installed everything for me within 30 minutes. I cannot recommend this company enough; this is the best service I've had in a very long time."
"He did a fabulous job helping me find a program that I just downloaded. I repel technology due to being from a generation that did not grow up with computers. He made it simple, fast, and informative. We even lost connection briefly. My battery died. Much to my surprise when my computer came back he was still on the other end. Thanks again for your wonderful service.!!!"
"Great bunch of folks to work with. Excellent communication. Ray was instrumental in taking care of a small snafu that occurred during the order process, making it more than right for me. The website was easy to navigate; user friendly and within an hour or 2, I had my download key. I'll definitely shop here again."
"Mohon linked in and set up my Outlook files. There was a problem from a previous download and he fixed the whole thing and got me up and running.
Thanks so much."
"Microsoftprokey and he was AMAZING! He not only helped me through the problem I initially contacted them about, but he even fixed an additional problem I was having with my computer. He saved me hours of frustration and he was so nice about it and knowledgeable. I would use this company again in a heartbeat! Best customer service and results in a very long time."
"Technician. I'm happy to be working with him on technical issues regarding Microsoft Office."
"Understood the problem quickly and provided a fix.. He even explained why he needed the info I provided. I very much appreciated that. Thx again to Microsoftprokey!"
"Thank you, Microsoftprokey for the help and for your simple, direct instructions. Saved my day!"
"Downloading my newly purchased Office. He needed to take charge and remove Office 365 and install... it took a long time. He also registered my purchase with Microsoft and patiently answered my many questions. Thank you! Microsoftprokey I would not have been able to do it without his direction."
"Had a little trouble downloading and installing Office 2019 Home and Student but technical support guided me very well and stayed with me as I took the necessary steps. Super helpful through entire process.
Thanks Microsoftprokey"
"Remotely assisting me to figure out my problem in installation. He took over and was so wonderful and this experience was so reassuring and I will look forward to doing business again with Microsoftprokey"
"Office for Mac I bought MS Office for Mac from this site and I was a little skeptical but I needed it for work. Then, when I downloaded it, it wasn't working. I contacted customer service through the chat and Mohon helped me. Microsoftprokey was quick and helped me to get it set up on my Mac."
"Very quick in responding, and know exactly what to do to fix my problem with the downloads."
"Product I ordered he quickly answered my question and sent the information I needed. I very much appreciate his help."