"Hi, I have received my dress. The dress is beautiful and high quality. I love the details on the dress, it is beyond our expectation. Milanoo shipped my dress on time, so fast delivery. My daughter was very happy with the dress and she had a wonderful special day on the wedding. The dress looks great and feels nice. We will send you more photos of my dress later. This is a great shopping experience on Milanoo. I have recommended this site to many friends and my staffs. We are looking forward to do more business with you .Thanks again, Milanoo !"
"Thank you I loved the shoes I ordered. Perfect fit. In the future I will choose the quicker option for shipping. I think it will be worth the extra $$$"
"FED EX Delivered 3 time they say only received one notice on the door TUesday August 28, 2012. Not real happen with them I have to pick up my package and I ride a bicyle."
"Delivery was fast , matirial that was used for suit was a good quality , however poorly made. Measurement was out on trousers . However , for the price you pay for the suit overall satisfaction is sufficient"
"The dress I ordered was delivered very quick, and I was very impressed with how close the real product was to the picture on the website. The customer service is amazing, and they responded to all my questions and inquiries very quickly. Keep up the great job! "
"I have even shopping with Milanoo only for a few months, but in that time have purchased 2 items (shoes) the shipping was relatively fast, and the shoes we're as described!
Overall I look at least every day, choosing my favorites and seeing what's new!
I really like the site, and recommend it to my friends.
Claire"
"I have ordered shoes from milanoo many times, you guys are always great. My red canvas TPR sole painted shoes have arrived last week, love you guys so much. The shoes are very beautiful .I love the polka dots on the shoes and the styles of the shoes.I have worn the shoes twice outside, they are snug and durable. I love the painted shoes so much; your craftsmanship is also fine. I will be a loyal customer of your site and definitely buy more shoes from here. I would like to say I think it has been great doing business with your company. The products were excellent. Customer service has been so great. I thank you for everything."
"MY dress was too big, if I have 176 centimeters that doesn t mean that I have 200 kilos!!"
"The shipping was fast and by FedEx (!). The item beautiful and exactly like was described."
"I shop online frequently and Milanoo products & prices are the best quality and price I have found. This is not the first time I have bought from Milanoo and certainly look forward to buying more in the future. Congratulations - you do a great job and I am more than satisfied. Thank you Christine Brisbane Australia"
"great the shipment arrived sooner than expected"
"I rate 1 star, first because the large size dress I ordered was a very small and would not even fit up my leg. I am a USA size 7.
2nd the only way my RMA number would be valid is by using Milanoo shipping instruction, which was to return USPO other wise the return would not be credited, you have 7 days to make your return, so you must use USPO which would cost $30 USD, which was the price of the dress. Therefore I take the lost, and rate 1 STAR!"
“Dear azucena_amador,
First of all ,my sincerst apology is for the dress could not meet your expectations well .I feel so...regret for that.Sencondly ,as your feedback about the return shipping instruction ,I feel so sorry to confused you ,considering the security and time effiency about the order ,we just wondering supposed to recommend USPO to take responsibility for the shipping,this company is very safe and fast ,if you'd like choose other express companies ,it will be ok ,the method of transportation entirely in your hands .If there is anythingelse we can do for you ,please feel free to contact us .Thanks so much ,Best regards for you~”
"Great product and a great price. Tiara looked even better than in the picture. Very pleased with purchase.
"
"THE LADY WHO I SENT THE GIFT TO WAS VERY HAPPY AND WAS SENT IN A TIMELY FASHION THAT MAKES ME HAPP. I DO WISH YOU HAD A BETTER US SIZE CHART FOR MEN LIKE ME .
THANK YOU
JEFF KNAPP"
"I AM NOT HAPPY AT ALL FOR THE LENGTHY PROCESSING TIME, DELIVERY TIME AND SOME OF THE REQUESTED ITEMS WERE NOT FOUND AVAILABLE AFTER PLACING THE ORDER. THERE WAS TOO MUCH DELAY TILL I GOT MY DELIVERY. SORRY TO SAY THAT, "IT WAS THE WORST DELIVERY SERVICE I HAVE EVER FOUND". IT TOOK ME MORE THAN ONE MONTH TO RECIEVE MY ITEMS. I WISH YOU CAN IMPROVE THIS NEXT TIME."
“Dear kasalimail ,
We're greatly appreciated for your kind suggestion to us,thanks a lot! we're always devote to cutting short the arrvial time of our products ,but due to most of them are not inventory ,they are "made to order" ,so tailoring time is included in the arrival time of your purchase .To cater the tide timely ,we update our products constantly ,in that case ,many of our products were not available any more .Would you please inform me the order No.so I can figure out why you couldn't get it in time if it's convenient for you .Thanks very much for giving me this opportunity to serve you ,wish a happy day~”
A rep from Milanoo, milan2011, has responded:
“Dear janusiatko,
My sincerest apology is for the dress are not suitable for you,I feel so..sorry for the inconvenience we've brought to you ,would you please take some pics then e-mail them to us with the order No. through our customer service page "http://www.milanoo.com/help/index.html "so that we could give you further reply about this matter .looking forward your kind response ~
Many thanks and best regards for you.
Sincerely”