"My overall experience with Milanoo.com is good, however, I have not received my order. According to the expected ship date it should have been here yesterday, so I am waiting....."
"The shipping was great...However; the product wasn't quite what I was expecting, I would've liked to have seen it on a person or manican. The sizing was a little big. But overall I was very satisfied with my order."
"Items ordered arrived quickly! Over all a good shopping experience! Will shop again !"
"I ordered a larger size and it still did not fit. Too difficult to return the dress."
“Hi Cynthiagirl09?
I feel so deeply sorry for our product could not meet your size well .our customer service group are always be here for you if there is anythingelse we can do for you ,please feel free to contact us ,Many thanks and best regards·”
"Everything was perfect. Very nice gown ."
"Was a little hesitant to try Milanoo at first so I bought a couple of inexpensive cute dresses and accessories. I am extremely surprised in a really good way with the whole experience. The outfits were better quality than I expected and I received my order earlier than promised. I will definitely become a regular customer if every transaction with Milanoo is as the first. Will order again soon!!!"
"I was severely disappointing with their return policy. 3 days for a return ship? Sorry but that's just ridiculous and considering the fact that it takes me 4 days to get in contact with them to make a return for my clothing not fitting right, I just see no point. I will not be shopping with them again."
“Hi andrea_jones8,
I feel so serious sorry for any inconvenience we've brougt to you .As for your complain ,there must be some misunderstanding about the"3 days" ,according to our return policy ,we don't ask the item must be arrived in 3days,you can choose cheaper ways to send it back as you like.But you should go to the shipping company or post office in 3 days to send out the item when you receive our RMA number .Or we will not refund once expiration.Sincerely hope this answer could help you to know more about our return policy .Thanks so much for your kind understanding.wish a nice day ~”
"I was pleasantly surprised by the quality of sewing on the dress I ordered!"
"It was fine but I still do not know the exact amount that will be reimburse in my account and also concerning the size, some clothes if you do not take measurement it does not fit. Thanks"
"I was happy about the very speedy shipping as well as the quality of the product. Thanks Milanoo!"
"Loved my items but shipping took forever "
"I'm very concerned because I have read many bad reviews for this company but I have also read reviews singing great praise. I just really hope my order comes out as amazing as some people say instead of as horrific some believe. Please take care of my order annd make sure it comes quickly and correctly. I really need this gorgeous dress for my movie premiere on Sept 8."
“Hi mikkimay,
Thanks so much for your purchase from milanoo ,I totally understand how's your feeling and concern ,please don't worry about it .As for your questions ,I've figured out we've confirmed your payment and your dress is already being processed. If there is anythingelse we can do for you ,please feel free to contact us and we'll try our best to serve you.
Greatly thanks for giving me this opportunity to assist you.
Best regards for you~”
"They were great so far. I ordered four pairs of shoes in two separate orders. My first order had an issue that they resolved immediately. So far they are great. "
"Even though my package arrived later than said my experience was good."
"Nice products - I ordered 4 maternity tops and they came just in time to give my daughter before she went back home. They were very nice tops and a great bargain. Will shop again
"
A rep from Milanoo, milan2011, has responded:
“Hi ptlits,
I feel so regret for the trouble you've experienced ,if it's fine with you ,would you please inform me your order No.so I could make further investigation then figure out what happened during the delivery trip then reply you very soon ?Your kind understanding is deeply appreciated `
Sincerely !
wish a nice day ~Thanks so much !”