"my experience with milanoo was great it was my first time i just decided to give it a try and it went great and everything i got was exactly the way it look in the pictures am so now i can shop for more with hesitation am so happy i found this site ."
"the size is too big to wear on my bridal"
"Excellent! I will definitely buy again from Milanoo!! Shipping was half price! Products are not that expensive & of excellent quality! I would decrease the shopping cost because if the buyer is from an EU country, he or she has to pay the shipping plus the VAT! Otherwise Milanoo shopping is excellent!"
"My experience .....well I was amazed I got what I ordered for in two weeks and I love the clothes and the site I. Wouldn't mind shopping here again I wish they had a store in queens though overall experience I'd rate this site with a 10"
"I loved the bag and jumper i ordered from milanoo....The package arrived earlier than the expected date too.thank you milanoo."
"I am very satisfied with the overall service I have got. However the size is to small for my boy, so I have to return the package. I am a bit unsure about how I get it done."
“Dear mehlsenfamily,
Thanks so much for your purchase from milanoo .I feel so regret that our product couldn't meet your expectations very well ,I've conveyed your message to the specialist person who will in charge of your matter ,an e-mail will be expected to your e-mail box within 12 hours .would you please kindly check it ?Many thanks and best regards ~
Thanks so much for giving me this opportunity to assist you!
Sincerely!”
"I was not satisfied and cancelled my orders. Could not get products on time for what I needed them for. Shipping takes a long time and when someone is in need of something they dont want to take 2 weeks if not longer for the item. I feel when they see how long shipping takes that they do go elsewhere. Very disappoited because I really wanted those things. Went elsewhere and made do!!!!"
“Hi Vicki_Renz,
I feel so sorry for that the estimate arrival time of our products couldn't meet your satisfaction well ,we are focus on reducing the ETA to saitisfy more customers' requirement .Your valued advice is very important to us,I've conveyed your kindly suggestion to my supervisor and Sincerely hope we could serve you better at next time .Greatly thanks for your support and suggestion again ,please feel free to contact us if you catch any other problems .Thanks a lot ,wish a nice day~”
"I love shopping with Milanoo as the customer service is quick and friendly and the endevour to do all they can to help you"
"Hi, i would like to cancel my order "
“Hi Tinkerbel ,
I feel so sorry for any inconvenience we've caused you ,we've noticed your requirement in our database system ,our professional customer service will contact you via e-mail directly ,would you kindly check your e-mail ?
Your kindly understanding is highly appreciated !
Many thanks and best regards !”
"I loved that Milanoo has a size chart my bikini fits perfect, just as if I tried it on before I bought I will most be buying my bikini from Milanoo again!!!!"
"very good. No problems. The package arrived one day earlier than expected. The quality of the item was good."
"The dress was beautiful, however, it was to small. To contact someone or to receive information about returning the item or exchanging it was ridiculous. The company operates in China and once you get a response you are given 3 days-remember there time zone "
“Hi qrumble,
Thanks so much for your purchase from milanoo.I feel so regret that our product could not meet your size very well ,please accept my sincerest apology for the troubles we've caused .please feel free to contact us through our customer service page http://www.milanoo.com/help/Customer-Service-module-index.html if your need further assistance for the order ,we'll reply you within 12 hours in all days .looking forward to having this honor to serve you better .Your understanding is high appreciated !
Thanks so much for giving me this opportunity to assist you !
Many thanks and best regards!”
"Merchandise came as promised!!! "
"The sizing is off for americans"
“Hi joyscook,
As per the question you mentioned ,I feel so regret that our sizes could not meet your expectations very well .If you've ordered a item from milanoo and it's too small for you ,would you kindly feedback the specific problem to our customer service through the page" http://www.milanoo.com/help/Customer-Service-module-index.html "so we could conduct a full investigation and handle it in an effective way asap .Thanks so much for your suggestion and understanding .
Deeply appreciated for giving me this chance to assist you ~
Sincerely wish a happy day!”
"Great. Everything I have ever ordered has been exactly as pictured and delivered usually sooner than the estimates. I have bought a number of things for my wife and have recommended to friends. Great site"
A rep from Milanoo, milan2011, has responded:
“Hi Mandy Tan.
I feel so regret to hear that the size of the item could not meet your bride well ,would you please feedback the case to our professional customer service through the page http://www.milanoo.com/help/Customer-Service-module-index.html so we could conduct a full investigation and deal with the case in an effective way asap ,sincerely hope we could get this chance to serve you better~
Your kindly understanding is highly appreciated !
Many thanks and best regards!”