"I order my dress with ease no problems I hope everthing will be as good with return/exchange."
"The duvet Cover is beautiful, we love it. Thanks again"
"Very poor quality bathing suits.Not lined &"one size fits all" does not fit.Will not order from this company again."
"The best shopping experience on the Internet!"
"Milanoo have always been so wonderful. You clothing and accessories are quality and yor service is brilliant. You have delivered all my packages on time with no damages and I will deffinitly recogmend you to friends and family. Thank yiu so much for you service"
"I am still waiting on an order that I have not received. I did receive the jewelry, however I have not receceived my gown. The jewelry is nice, so I can't wait to see the dress."
"Very easy! One of the easiest purchases ever! Taking measurements was easy! The best experience ever..and the dress..Gorgeous better than the picture"
"I received the item I order and am very satisfied with it. I like the color of the dress and the material. also it was delivered on the time frame they promissed. "
"Milanoo is out of this world. Everything they did for me was right on target. I would shop here again. "
"The one size fits all sequin dress was quite beautiful, but so short it could only be worn as a top. She is only 5' tall so that's rarely a problem for her. Although I paid an extra $13 for expedited shipping, it still took three weeks to get here, which was too late for her performance."
“I feel so sorry that our product did not meet your expectations. Could you mind tell us your order number or would you click here "http://www.milanoo.com/help/Customer-Service-module-index.html"to feedback the problem to our professional CS. so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,”
"Milanoo did deliver on time, the dresses was beatyful maid, in good quality and looked like the pictures on the site.
It was a good experience to shop at milanoo.com, I will do it again."
"everything was as expected"
"Hello .Iam khetam alsubhi . I liked the dress and two plouses but iam very very sad because the two shoes size are small . i alwayes wear 38 every wheare and orders 38 but it not good for me"
“Dear Kh_a_gh,
We feel so regret that our products have not meet your expectations.you may return them to exchange a large size . We will contact you through email for the update.
We wish for your kindly understanding and support.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo”
"Website makes tracking product very difficult. Go in circles trying to login and track. Worry that my money has been stolen."
“Dear gpeuse,
We are sincerely sorry for the inconvenience you have experienced. However ,We had contact you several times about your payment .We had already refund full to you as we have not receive your feedback .Please contact your credit card company to check your refund if you have other question about that .
We wish for your kindly understanding and support.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo”
"very good items.slow dispatch.normal price."
A rep from Milanoo, milan2011, has responded:
“Hi sheryldiesel
We are so sorry that our product quality did not meet your expectations. Could you mind feedback the issue with some photos of the item to our professional CS through the page "http://www.milanoo.com/help/Customer-Service-module-index.html"so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,”