"I ordered yesterday and have seen this morning that my order has the status PAID and The Trash Order Deleted. WTF ???? That was my first experience and the LAST ONE. This site is not A RELIABLE SITE at all. "
"i tried buying 2 pairs of shoes here so when you go purchase your things it asks you about shipping... please don't pay for expedited shipping is worthless they take for ever o ship the item mines never got shipped even after almost a month they kept telling me to wait or they could give me my money back i actually decided to get my money back because i read they reviews on the shoes and i wasn't going to take any chances neither i was going to wait another month to receive my shoes they are GREAT and polite on the customer service field; on the shipping and handling time NOT SO MUCH"
“HI johanamedina
Please accept our sincerest apology for the trouble we've caused you .would you kindly tell me the order NO.about the matter so I can check the latest processing for you .Sincerely thanks for giving me this opportunity to assist you!
Very appreciate it!”
"I order two dresses and they are wonderful. The colors are true to the site. They fit perfectly. Thanks for the great job."
"The processing time was a little long as I was so anxious to receive my order but the delivery time was very, very quick which made up for the processing time. My two dresses (XL) were a little bigger than I thought based on the size chart but I guess a bit of extra room will be a bit more comfortable. The designs of the dresses were quite nice but the quality wasn't what I was expecting. The fabric was simple cotton and it was quite thin. Sadly, I didn't think it was worth the $110 I paid for both dresses. This is simply my opinion. Design was great but quality and price wasn't worth it."
"Fast shipment - had my dress tailor made and it got to me in the U.S. in 8 days. Only complaint is that the picture on the site was changed slightly after I ordered it so it was not 100% what I ordered, but it will be what I wanted after a little altering. There are people that complained about the bows being safety pinned, but that is a good thing so that you can detach it or leave it there and easily make it blend in. Dress was well made."
"Great site for shopping! Love the collection of clothes and shoes.. great value products :)"
" I had some problems taking my wedding dress from the custom but the customer service of milanoo.com was really good and they helped me to solve all the problems.I finally got my dress and i am so happy with it. I really recommend this website.
Thank you milanoo.com
Blessings
Dorina"
"I want to say "Thank you" to all Milanoo team. They do great work - make world more happy and lightfil!
I work with Milanoo more than a year, buying wedding dresses for brides from Russia. All of my dear brides who ordered her dress from Milanoo were the most happiest girl ever.
Wedding dresses by Milanoo are of good quality, fairly beautiful and made with love.
"
"Please do not publish this online.I had a very confusing experience really very sad then happy and then repeat. I ordered with expedited shipping because I had a performance. I was sent an email saying that it would arrive much much later so I had a couple days to panic about what I was going to wear. My package did come on time which made me very very happy :) When I first got my metallic suit I was very displeased because the fit was not right, people are not squares; we have waists. However, I went and got it altered and it fit perfectly but then the original seams started falling out. Furthermore, the hands and feet are worn out only just an hour performance. It was pretty cheap so I guess you get what you pay for. I honestly cannot say weather using milanoo was good or bad."
"I received the shoes that i ordered it was the ugliest shoes i ever seen. the craftsman is poor. one of the shoes was $80 and look like it cant cost more than $15. i am so disappointed. I am trying to figure how to send them back because if i cant send it back, its going to the trash that's how horrible they look nothing like the pictures."
“Hi rokhaya
Please accept our sincerest apology for any trouble or inconvenience we have caused you,we've shipped the order by DHL .would you be kindly patient waiting.Sincerely sorry for the inconvenience again.If there is any other problem ,please feel free to contact our CS through here"http://www.milanoo.com/help/Customer-Service-module-index.html".we will try our best to solve it timely !
Thank you for giving us the opportunity to assist you.
Sincerely”
"I still have not recieved my order. The "
“HI brickydevs:
Would you kindly notice me the order NO.so that I could check the latest status for you.Sincerely hope you could give me the opportunity to assist you.
Sincerely”
"My item was delivered in a timely fashion, however I was surprised by additional taxes and duty fees that were not made clear on the website. My item did not look as nice as the online picture and there were many threads hanging from the garment. Overall I was not pleased with my purchase but did not return it because of the additional fees and taxes that I would have had to pay."
“Hi crtanner
We are so sorry that the troubles you have experienced. Could you mind tell us your order number so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you!
Sincerely”
"Wonderful! No problems"
!
!"
"Still haven't received item. Once received, will follow up w quality evaluation."
“Hi greglo-262:
Deeply sorry for the trouble you've experienced,would you mind tell us your order NO. so we could check the latest status for you asap.Thank you for giving us the opportunity to assist you.
Sincerely”
"I am very pleased with the accuracy in advertising. The shirts are as shown online. They fit well. I am impressed with how quickly the product was delivered. Since I was not expecting it until after Father's Day, I was happily surprised to receive it well before said date."
A rep from Milanoo, milan2011, has responded:
“Hi itokumi
Please accept our sincerest apology for the inconvenience we've caused you .About this matter ,I've checked out this order was deleted caused by some mistake happened on 6/22 and we've already recovered it based on we found you've paid it.Sincerely sorry for the trouble again.we are processing it for you now .If there is any other problems .Please feel free to contact us again ,we will try our best to resolve it very soon!
Thank you for giving us the opportunity to assist you.
Sincerely”