"I was disappointed. The size was much smaller than anticipated and the dress itself did not look as it did online."
"It was a great experience. I had some previous problems with a company I have gone through before and milanoo helped me out so much."
"Thank you for the quick service. The costume is made very well. My son is very impressed. The costume was tailor made with the specific measurements that were required. The jacket is a bit snug on his shoulders therefore I would suggest that shoulder width size be part of the measurements. The description indicated the arm band as part of the costume but was not included in the package. Upon contacting Milanoo by email, they responded that it was a misprint and offered a solution that I was pleased with. Over all very satisfied."
"milanoo is a great store to shop online i have never had a problem. i love it"
"The delivery was five days past the anticipated ship date, but my daughter was thrilled with the results! She was the belle of the ball.
We ordered on February 26 and received the merchandise around April 18."
"Look i dont bad mouth any company did a get my package, yes! is company gonna try to fix issue, yes!! so other than that i have nothing to say"
"I did not recieve my order to 101 Humason avenue. buffalo, ny 14211"
“Hi m1sz33,
We are so sorry that our service did not meet your expectations. Could you mind tell us your order number so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo”
"they were not good at all! i ended up having to buy my dress locally, which there isn't many so i was lucky i found one. they told me i took too long to respond to an email when i only took 2 days because i was on vacation with out internet! and refunded my money and canceled my order without my permission "
“Hi Sakurai_uchurai,
We are so sorry that our service did not meet your expectations. Could you mind tell us your order number so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo”
"This website is easy to navigate with the way you have choices to select. Makiing a purchase is easy to do. I have purchased several shoes and they have all fit my wife well and look amazing on her as they appear online. "
"Once the item was shipped, it was easy to track it. My only complaint is that the wig was a little more red that what it looked like online, but that is probably just am issue with the browser. I would be happy to order again from the milanoo."
"About my order everything was great. Love all the swimsuit and was exacly as picture. I Recomended 100%. I already make another order."
"have not received dress yet. expected delivery is may 19,2012"
“Dear mirandapylant,
Please accept our sincerest apology for any trouble or inconvenience we have caused you. We will contact you via email for the update
Thank you for giving us the opportunity to assist you.
Sincerely
Milanoo”
"Excellent customer service!"
"still have not received my prom dress:("
"the tux that i got was very nice"
A rep from Milanoo, milan2011, has responded:
“Hi emmettfan73,
We are so sorry that our service did not meet your expectations. Could you mind tell us your order number so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,”