"I do not presently know, I have not yet received my dress, or any communication about its progress."
"You guys well done came in on time im really excited with my purchase."
"very fast shipping a wonderful price, best quality, I'm really satisfied with the orders ?"
“Dear Valued Customer:
Thank you so much for purchase from Milanoo.
your positive commendation is in our deepest gratitude. We will continue to do better work and we hope for the opportunity to do business with you again in the near future.
We would also like to encourage you to post your favorable Milanoo experiences at:
• Milanoo Facebook
• Milanoo Twitter
• Youtube.com
Any positive Milanoo shopping experiences you share at these sites would be greatly appreciated. With your kind permission.It will be another honor for Milanoo staff receiving your sharing of photos or VCR on facebook, twitter or youtube if with the dress or costume on.
Many thanks and best regards”
"My first order initially there was a problem with the website, that quickly got fixed and they responded to my e-mails. However, my most recent order I haven't been contacted in any way and have no idea what the status is and it has been 3 weeks since my last purchase. I was thinking about whole sale and other business options with Milanoo, however I'm not sure if that is wise, considering I'm still waiting on contact for this most recent purchase. Note: on both occasion I spent well over 100 dollars, I have attempted to contact them several
times."
“Dear valued customer ,
Thank you for spending your time to inform us that our service didn’t meet your expectations.
We will keep contact with you through email about your order .We also hope could get feedback from you soon. we wish for your understanding and support.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com”
"I had received my package in perfect condition. At first I had believed that I was given great service, but nearly a month after receiving my package the shipping company that milanoo used FedEx sent me a bill for taxes. After consulting FedEx they had explained that the company Milanoo had the option of paying the taxes, but didn't. This price was not a part of the original agreement of the total cost and now I'm stuck with paying the tax. I went on the website to look for customer service options, but as I look for a way to contact the company I'm going to have to pay long distant charges to call them because there is no 1-800 number.
This is my first time purchasing items from milanoo and before today I was willing to continue being a customer, but this has servilely disappointed me."
“Dear Valued Customer:
Thank you for taking time to contact Milanoo to explain the issues that have occurred recently. We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as a satisfied customer.
Our customer service will contact with you immediately if you could tell us your order number or email address.we will offer resolution based on investigation results. , we wish for your kindly understanding and support.Looking forward to your earliest reply!”
"the quality of the service and the attention to a problem i had regarding the size of a pair of jeans was second to none. thanks Milanoo"
"Takes way too long for the product to be shipped. The website needs to inform customers ahead of time about how long it takes. I ordered my wifes shoes on Jan. 27th for her birthday on Feb. 6th to only find out the order will not be in until Mar. 15th. Needless to say it kinda ruined her Birthday, Im disappointed and will never shop at Milanoo.com again...PERIOD!!!!"
"i never got my deliver also my party is over i want theorder cancelled can someone please tell me something about the order and take it off my card"
“Dear Valued Customer:
Thank you for taking time to contact Milanoo to explain the issues that have occurred recently. We regret any inconvenience you have experienced .your order now is prepared to sent to you .We will contact you about your order .
Thank you”
"The corsets were authentic, good boning in them both. Well-made, sturdy.. Only one problem, I ordered a purple one and got a black one instead. Not a bad enough trade to send it back. Very happy with the workmanship and the quality."
"it took about 3weeks to get here but it was wrought it i really like the pillows i got and there are very soft can wait to buy more pillows and t-shirts "
"it was great. customer service was excellent. i will shop at milanoo again and reccommend this business to my friends."
“Thank you so much for purchase from Milanoo.
your positive commendation is in our deepest gratitude. We will continue to do better work and we hope for the opportunity to do business with you again in the near future.”
"I have made bought many items from shoes to jeans for the Milanoo and very please with everything that I have gotten the processing time is worth the wait, and the customer service is AWSOME any question you have they will get back with you with answer in a timely matter. I LOVE Milanoo they have a life time customer with me.
xoxo,
Satisfied"
"This is the second time I have ordered a dress from Milanoo and for the second time, I am extremely pleased with the service and with the product. The dress arrived when I was told it would and the dress could not be more beautiful."
"When I placed my ordered for 2 dresses, they said to allow 18 days to process. Within ten days, I received an email stated they were done and it was shipping the next day. I got the dresses from FedEx and it only took 3 days to get them here. I was VERY pleased with my experience and I will do business with them again. The dresses were well made and look just like the pictures online. I would definitely recommend them! Thanks!!"
"Below average. My items were of very very poor quality...the sizing was completely off. I wear a size 6 and the items listed as One Size would not fit over my head. While the panties were of OK quality, one fit large and one is so small I cannot use it. I reported this to the company and while they were sympathetic, they only offer me a $15 credit to be used on Non-sale items and could not be applied to shipping, also they have a minimum amount per order....so I did not order again. I will NEVER order from them again."
“Dear Valued Customer:
Thank you for taking the time to communicate to us why our product and service did not meet your expectations.
We really sorry that you have not choose the size well .We also feel regret for that .
Thank you for giving us the opportunity to assist you.
Milanoo.com”
A rep from Milanoo, milan2011, has responded:
“Dear valued customer ,
Please accept our sincerest apology for any trouble or inconvenience we have caused you. We will contact with you if you could leave the email address or order number to us . we could also be contacted through http://www.milanoo.com/help/index.html .
We are looking forward to your earlier response.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.
com”