"i love the items i got the wig came in perfect as did my bow and they got here quick too"
"I ordered on 01/17/2012 and I have NOT yet received my order. I also paid extra for rush deliver. Today's date is 02/07/2012. Not to happy. "
“Dear customer,
Firstly, we are sorry to hear that.And according to your order number, we have checked that you put your order on 18th Jan 2012.And the processing time of your item is about 39 days.But we were 7days off for celebrating Chinese New Year on 22th Jan-28th Jan .We have been back on work on 29th Jan.So we are sorry for this .Now your item is still in process. Once your order is finished packing ,we will ship you as soon as possible. Thanks for your support!And sorry for bringing you some inconvenience.”
"Hello I am still waiting for my delivery and it has not arrived yet , what is happening ? I think It would be better if i shoped online locally, many apologies.
My order is en-uk_120116202448_013 and my name is Danielle or Zana and not customer... I am an individual not a sample of a collective.. :/
Namaste
Thank you very much, I eventually got my catsuit, and I love it. Much Love and huggles, and thank you ((^_^))"
“Hi Danielle,
According to your order number,we have checked that your order has been shipped on 4th Jan,2011.Thanks for your support.”
"I LOVED my shopping experience at Milanoo!!! They had all the dresses I was looking at via local stores & online stores- but for less then half price!!!! The website is soooooo easy to navigate through and the checkout was quick and simple! Makes you want to shop more and more! And now that i've found this site, if I need a nice dress for a special occasion, i'll always turn to Milanoo!"
“Dear customer,
Thank you very much for your wonderful support”
"Bought two wigs. Excellent quality. I regret not buying a wig cap and the brush while they were giving it out together for a $1 but that was my fault for not being aware.
"
“Dear customer,
Thank you very much for your wonderful support!”
"I love this shop. Im constantly finding new things that I want, or need, or better yet, things I shouldnt buy but cant resist buying! And at great prices too! Thank you so much for keeping such a fantastic shop!"
“Dear customer,
Thank you very much for your wonderful support!”
"I got the best of shopping in y'r website"
“Dear customer,
Thank you very much for your wonderful support”
"Shopping with Milanoo was great its the second time i've shopped with then and agian i was impressed with how quickly it got delivered. Overall the products are of amazing quality and i'm veryyyy happy. Thanks Milanoo~"
“Dear customer,
Thank you very much for your wonderful support”
"Everyone was delivered and looked great! It arrived a later day later the expected shipping date."
“Dear customer,
Thank you very much for your wonderful support!”
"the delyvery was fast, all the items (3 dresses) suit me great, so now all my friends want to buy something too. but to my point of view the delyvery price is too high"
“Dear customer,
Thank you very much for your wonderful support!”
"Overall, I'm very pleased with Millanoo. I really like that I can track the progress of my order."
“Dear customer,
Thanks for your support!”
"Terrible. Item was misrepresented on the website. No mention that art was UN MOUNTED! Would not accept a return or provide a refund. Customer service was in China and nearly impossible to effectively communicate with. Will never order from here again."
“Dear customer,
We apologize if your experience with Milanoo did not meet your expectations.And we apologize for any inconvenience this may cause. we are in an effort to enhance our customer service.But hope you can understand,we have return policy .According to our rule.You should give us the photo about showing what kind of problem about your item.And please submit all your questions and photo on this link:http://www.milanoo.com/help/Customer-Service-module-index.html. Thanks for your help.”
"Basically satisfied. my only dissatisfication was that the pants don't fit properly, they hang down at the waist in the back which makes them unwearable."
“Dear customer,
Firstly,Thanks for your support.And we are sorry to hear that.If you want to return them.And according our return rule,please give us some photos about showing which pants is smaller.But you need to go this link for submitting the photos and all your problem.http://www.milanoo.com/help/Customer-Service-module-index.html
Thanks!”
"have been waiting on a pair of boot for over a month have not received them yet
also sent an item back dec 17 2011 it is feb 1 2012
have not received money back yet"
“Dear customer,
We are sorry for this,Could you give us all our order number ?So that we will check for you.Besides,we hope that,according to our return policy,once we get your returned package,we will refund you as soon as possible. Moreover.we were 7 days off for celebrating Chinese Spring Festival on 22th JAN-28th JAN.And we have been back on working on 29th JAN,2012.Thanks for your support.And sorry for delay to respond you.”
"Milanoo is AMAZING! I ordered my wedding dress on this site, and it is just perfect. The size (customized) is right, and the shipping was just in time. I highly recommend milanoo.com!"
“Dear customer,
Thanks for your support!”
A rep from Milanoo, milan2011, has responded:
“Dear customer,
Thanks for your support!”