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Verified
5/5

2015-06-29

"I bought a smartphone Lenovo A806 6months ago from minideal.net, The IMEI Invalid, i can't make call, the service ask me send to the Greece repairing center, they return to me in 1week repaired, no need to send back the back to china wait for 1-2month, thank you minideal, recommend website i will introduce to my friends."

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Verified
5/5

2015-06-26

"@lefteris202000,
Dear customer,thanks for your suggestions and reviews.
We have shortcomings, we are much harder tocorrect, to learn, to improve,to offer best customer service .Your great satisfaction is our endless motivation.
About your order: 100 122 013,I confirmed the specific status.
Tracking number RF319384552SG,
It shipped out on March 3 and delivered on April 23.It took 52 days.
http://www.singpost.com/
And you claimed that, if the parcel didn't deliveried at last,we will refund you .
It was sent to Israel because of the logistics company Sorted wrong area,after adjustment and sending it to Greece led to delayed delivery.
After delivery, you contact us to part refund,the refund is really too much so we can't do that .
We really apologize for the inconvenience and promise if you book new orders, we can give you extra gifts or offers.
Before you place this order, you contact one of our colleagues, she promised you a discount,and you didn't placed the order at once,
when you are ready to order, contact another colleagues, but the model we just have promotions.
We kept our promise and discussed this issue, two offers, you can choose one of them .
We would be more polite to treat every customer, if you have better suggestions, please contact customer service with us, we will do our utmost.
Your most sincerely
"

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Verified
5/5

2015-06-26

"i had bought more than 5 phones from this shop for my family, i have a nice experience with them. bad luck, the last purchase was coming with a defective phone, the online service promised me send me a replace as soon as get tracking number from me, i got the replace now, i like this way, i will come again....thank you minideal"

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Verified
1/5

2015-05-01

"VERY bad online store for communicating with their stuff. one seller says one thing like "i will give you discount" other stuff with more authority says "No discount i will give you a case if you order more..." The phone i ordered came to my hands after 3 months...of course i had to open a dispute on paypal but after the phone came , paypal saw that i received it and of course close the dispute. but i hadn't time to examine if the phone was ok like using it for a week . if the phone would have come sooner i would have this time to examine the phone. very bad sellers they don't know english and whatever you say they will answer you whatever they want. they ask you proofs if you request something but ,if they want something from you they always acting polite saying " please...don't worry..i will give you this for free...for the inconvinience.... " they are very rude if you ask something. Especially Chen . DON'T BUY FROM THIS STORE !!!!!!!!!!!!!!!!!!!!"

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Verified
1/5

2014-10-31

"There is no warranty for this e-shop!?

I was out to repair the phone within the warranty period,
but has been requested the money on that had to wait close to half a year.

The customer support say that it has the warranty expired during the repair.
It could not be repaired the phone, and to replace it, this is very expensive.

For need a fee will be charged if it past the warranty period during repair?
For need a fee will be charged by commodity prices high?
It is written "12month free repair serivce" in this website!?

I was told that, if you do not pay the money, it will send back the unrepaired phone.
Is this common sense of business in the world?
"

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Verified
1/5

2014-10-14

"My phone arrived without battery. The shop ignored me."

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Verified
1/5

2014-07-18

"my phone arrived broken, but they would not replace or refund it. Instead, they just ignore me. You should not buy at minideal"

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