"Buy with confidence. Ordered the Nelson "Marshmallow Sofa" and the Unico office chair. Both were as described and shipped when promised. Props to their customer service. I was shocked to have a "real person" answer the phone when I called to ask a question about some items. Gautam not only answered, but he also stayed in contact via phone or email until he knew our items were delivered and we were satisfiled. What else can you ask for? "