"JUST RECEIVED MY ORDER TODAY FOR 4 6ft USB 2.0 A Male to Micro 5pin Male 28/28AWG Cables. i EXPECTED THESE TO BE CHEAP LOOKING AND THIN AS A TOOTHPICK - NOT SO! GOOD CABLES - THANKS FOLKS!"

"Great prices on good quality HDMI cables/accessories. order was shipped quickly and when the USPS lost my package, the customer service rep, Ericka helped me get a quick replacement sent at no charge. several weeks later, when my original package DID show up, she helped me again with return instructions.

will definitely use again. great service."

"Thi sis a great store to do businuss with."

"Friendly, helpful and quick! Thank you"

"Only received 2 of 3 items i ordered but they were quick to issue a replacement order for me, thanks!"

"I had multiple issues trying to place an order; Website seemed very buggy. Wasted allot of time trying to save a few dollars."

"Had trouble getting my password reset, automated request never sent out the e-mails. Used the live chat and talked with CS - Victoria M. who was able to promptly assist me. She remained in the live chat until I had received the e-mail and successfully able to log in. Thanks Victoria for all your help tonight, much appreciated! You Rock!!! :)"

"I was really surprised at how quick my question was answered and my problem was resolved through customer support! We don't see that often! Thank you Monoprice and Victoria M. !!"

"Monoprice is an awesome company and everybody there treats me well and they always have what I need and the quality is amazingly wonderful!I just finished having a chat with Victoria M. and she was wondrous and extremely amenable and helpful!
Victoria is a valuable asset to your august organization!"

"I had ordered some cables and connectors from Monoprice
and upon delivering those items to the customer over a month later we discovered that the 15ft cable wasnt shipped but a 6ft one was instead. Contacted Monoprice and dealt with Victoria M.
she was very helpful in taking me through the right steps by looking up my order from records and getting the right part coming for my customer,Great customer support,very helpful.
and hard to find this level of satisfaction in todays world,Definitely a place to do business with,Highly Recommended on my experience here!!!"

"Very pleased with the merchandise and the service I received.
You cannot ask any company to do better than that!
I will surely refer my family and friends to Monoprice."

"Fantastic prices, quick shipping, and outstanding service by ERICKA P! Thank you again, Monoprice!"

"Ive used monoprice for a couple years now, sadly I was hoping to go into more detail but their website sucks and I can’t see past orders and other basic stuff – but from the emails I have access to, I spent about $50/month with monoprice though a few transactions were in the $500 range..

The thing about monoprice, is all of it is from china. But its not the cheap typical stuff you get from china. I think what they do is they find products in china, modify it to be better, and sell the new modified good version.

Most of my transactions from monoprice have been super easy and reliable. I order, and two days later even with the free shipping option its at my door (I live in southern California – and monoprice is 100 miles away).

The few times I’ve needed to contact monoprice after the fact for returns or exchanges, it has been easy and painless. I have never had to call them, always use the chat option on their website, and refunds or exchanges are issued within seconds of my request with no questions asked.

It really could not be easier. Monoprice products are very high quality and their customer service is even better.
"

"I was missing one of the items I had ordered and so contacted customer service. Victoria M helped me and promptly rectified the situation. One of the easier customer service experiences I've had."

"I have been having difficulty getting a shipment from Monoprice - it is now overdue. I contacted the Monoprice chat line and spoke with Erika yesterday and then Victoria today. They were both very helpful and very pleasant to deal with over chat. As the order is now considered "lost in shipment", they have reissued the order today. "