"This site used to be a great place to buy stuff, but between them censoring reviews on bad products, and the overall failure rate on stuff I've bought from them recently, it's really gone downhill. It's quite a shame."
"Great products, great prices and most importantly great customer service. I had a chat session with a sales specialist named "Josh" and he was extremely courteous and very helpful. I had a list of items that I needed help with - he went above and beyond to answer all of my inquiries and provided me with very helpful information. This made my shopping experience so much easier today. Thank you so much Monoprice!"
"I have ordered many products from monoprice and most have worked perfectly and at much lower costs than almost all other suppliers. I had a problem with one that stopped working after about 6 months but they offered to send me replacement at no charge, and then I would only have to send back the defective model once I received the new one. Great service, very very satisfied!"
"I love this company!!! Their prices cannot be beat, they don't gouge you on shipping charges and their customer service cannot be beat. I give them a AAA++++++ rating. You can't go wrong with Monoprice!"
"My order placed only two days ago arrived today. That's very quick service and delivery as I live in Charlotte, NC. When I opened the package, however, two ordered items were listed on the invoice but were not to be found. I did a live chat with Desirae M who apologized for the omission and promised to send a new package right out. The chat was quick and painless and the customer service provided was great. Mistakes are always possible, but I feel Monoprice is a great merchant. They have a wide range of products and their prices are the best. As I found out today, their customer service is the best too."
"Monoprice is not only home to SOOOOO many great products their customer support is always 100% I recommend monoprice every time I have a chance. I have at least a half dozen orders this year alone."
"Steve G represents Monoprice well; great ambassador to customers. Not only was he great, but Monoprice also worked with me so I could avoid extra charges. Not necessary nor common for companies to do this. 10/10 would deal with again."
"AWESOME assistance from site operator 'TS - Paul H' today!
If everyone were as helpful, professional and honest in the service industry as he was with me, what a wonderful world this would be!! Kudos to Paul...and give that man a raise and a promotion!! :)"
"Excellent Service, prices, customer service and returns process. Will always check here before I go elsewhere! Thanks monoprice and keep up the excellent service and product lineup!"
"Though they were unable to send me replacement parts, I was able to get an RMA for the device. I have been very happy with the service and prices that monoprice.com has given."
"Great stuff,fast delivery and good price. I recommended monoprice for all sort of cable. Thanks"
"I think the make and sell best budget earbuds. I like them a lot! Great for sports.
I ride on inline skates and listen to music. They never fall out.
Looking for other Monoprice products now...))"
"Great customer service and super fast shipping for an affordable price!"
"Bar none their customer service, ordering, website; you cannot go wrong!"
"Fourth time I order at monoprice, the products are always of top quality at an unbatable price. Today I had to add something else to an already placed order and Jovie V was most helpful in letting me do just that.
It'll be a pleasure to do business again with monoprice"