"Had a small snafu with the USPS with my order. Contacted customer service via chat and spoke with Victoria. She was very prompt in investigating the issue and informed me she will start the inquiry process and would contact me back after 2 business days if USPS can not locate my item. She was very courtesy and I look forward to hopefully receiving my order (thanks USPS...) soon!"

"Online chat with Victoria M was extremely helpful to resolve a shipping issue. Can't wait for my headphones to get delivered! Great customer support Monoprice!"

"Great customer service from Aubrey!"

"great products, great prices, helpful customer service!"

"I mistakingly ordered the incorrect tv wall mounts for my type of installation, and it was well beyond 30 days when I decided to exchange them for different products. Although it was outside their return policies, they worked with me to get to get an acceptable resolution. I am very impressed with how they didn't want me to be an unhappy customer."

"Everything I've purchased from monoprice has been top notch, and this iphone Traxx-Shield Case for iPhone® 5/5s is no different, It gives my wife's phone the extra protection she needs, while still being stylish enough for her tastes. It holds up well to the sticky fingers and drool of young kids as well :-)"

"I had a great experience with Customer service agent Victoria. I made a mistake on my order , and realied it after the order had been placed. She corrected the problem and updated my order. She was very courteous, and I will definitely shop from Monoprice again"

"Love this place. Great quality cables for great prices, and their customer support is great too. I chatted with Victoria who was very helpful."

"Monoprice is not only the internet store to buy cables power strips etc for price. Their service is the best too.

When I mistakenly bought a mini instead of micro hdmi they issued me an RMA and helped me select the correct cable in less than a half hour."

"Good price, fast delivery, good stuff, very satisfied

Tank you."

"Monoprice is great, you can not beat the prices. I had a larger order where I received some of it on Monday. I could not find anything indicating that it was shipped in more then one box. A quick chat Rafael was able to get me in contact with Victoria and quickly let me know that it was shipped in 2 packages. She was able to give me the tracking number and estimated delivery date.

I recommend them to everyone "

"The on line support chat staff is wonderful. Steven L and Gabby were both so helpful and Steven was especially patient. He even included pictures in the chat so I would understand the connections. I would highly recommend them both as well as this site."

"Monoprice is easy to work with and an excellent resource. We purchased some audio cable at a good price. The shipment was quick and the product was what we expected.

I needed to contact customer service for a copy of the invoice and Dannielle P. sent the information to me right away.

A great company to work with!"

"I just had the pleasure of an online 'chat' with Victoria and she straightened out the issue I was having in short order. Monoprice can always be counted on for great products, great prices, and fantastic customer support!"

"Excellent equipment. excellent price, fast shipping, As ALWAYS...

What can I say, Monoprice is AWESOME !!"