"Placed an order that was lost in transit. Alann immediately sent out another order with expedited 1-3 day shipment even though my original shipment method was normal shipping! He was friendly, prompt and accommodating. We'd probably be beer buddies if I knew him in real life.

-Tommy "

"Great service! They have lowered my price by 5% even after I had forgotten to put in the promotion code at check out."

"Thank You ERICKA PEREZ.... Wonderful customer service..... I will certainly be recommending Monoprice.com to all my colleagues at Western Illinois University..."

"2 items where missing in the package and with a simple 2 minutes chat the items will be ship back to us. Excellent"

"Cannot believe these prices on this site - was referred by an electrical contractor and was blown away. it beat 3 other online vendors and by beat i mean mercilessly gauged their eyes out and stepped on their innards in terms of pricing. Since I just placed the order, I am not sure about quality until I get the order, but I am sure it will be great. Even their customer service is great as I had an issue placing my order with an email or software glitch, jumped on the live chat, got help quickly, and, before I knew it, I was placing my order. "

"excellent customer service from Alann"

"Always has the best gear at the best prices. The go-to store for most techies I know in the IE. Will call is especially convenient! Had an issue once and Alann C. sorted me out proper...if we were in prison together, I would protect him in the showers. "

"Monoprice has great gear and a great price! Online help from Alann C was great, too!"

"Monoprice is one of the best companies I've done work with. Fast shipping, inexpensive product and it all works well! If I do have a bad product, they replace or refund very quickly. Thank you MonoPrice!"

"Great customer service... Aubrey B answered all my questions and steered me in the right direction!"

"Great service and prompt customer support."

"Placed my order on a late Saturday Afternoon, had a problem signing up so I hit the Live chat. Was pleasantly surprised that Ericka answered with 5 sec and she fixed my problem immediately. She also waited until my order was complete and was super fast and friendly. I am extremely surprised at the high level of customer service I received from Monoprice. Have purchased 3x 27 inch monitors in the past and have been extremely impressed with their quality and performance."

"Monoprice is my hero. Literally the best prices for all items in all categories in which they compete. 5/5. No other site comes into consideration."

"I needed to get my order done and Alann was very courteous and helpful over chat and follow up email to get my order done and get my coupon code working. I felt great about my order and will keep coming back."

"Top Notch. Customer service.....the best I have seen!"