"Monoprice was excellent. Their prices can't be beat but more importantly, their promptness in shipping and accuracy in order filling is commendable."
"I actually got it overnight cheaper then usps 4-5 day delivery.... It's awesome to be connected to the router again. Thanks so much for making this available for so little hassle and money. "
"Ericka was very helpful solving my mistake!"
"Very pleased with the service. Erika was great!!!!"
"Excellent service with great rates. Live chat is always there to help you with your questions about anything from the product details to anything about the order you placed. I even screwed up and forgot to order something and Victoria M helped me add that on to my order for no extra fee. Victoria was extremely nice and quick to respond with everything. In fact every time I ordered from Monoprice and had any question I always got a friendly, clear, quick answer. Always an excellent experience and I will buy from them again not only because of their great prices but also their super friendly service."
"Quality products, great prices and fast delivery. Happy so far!"
"stupid customer service.bad experience."
"Loved the prices. Was happy with quality. Appreciated the one-on-one chat with company representative who was knowledgable and courteous throughout the process. 5 star rating..."
"Great help from Aubrey to resolve the issue I had with items not shipped with my package. "
"I had to return some items that I ordered by mistake and Aubrey helped me accomplish this painlessly"
"Alann in Chat is super helpful in responding to questions. Thanks so much for all the information and the speed of your responses. "
"Monoprice is the best place to find and obtain everything that I need when it comes to electronics. Today I had a great experience when I chatted with Ericka P. and I explained my situation regarding an order that I placed online and I was not able to find the PROMO code. She did an excellent job in resolving my problem and I would like to commend her for her excellent job and customer service skills ever through a chat session. Thank you Ericka P. !!!"
"Victoria just did a great and patient job of helping me add a couple of items to my order. I enjoy shopping with Monoprice. Thanks for all you do."
"Great. found what I needed. even made a mistake in the order and was able to contact customer support and get it fix immediately. "
"Seriously impressed with Monoprice. We've used Monoprice at work for cables for years and haven't had an issue. We recently bought a Wii and I wanted to wire our family room with Ethernet, so this was my first purchase for personal items. Got everything in and it was great quality as usual. The one issue I had was with the Wii sensor bar, which would only work when within 4 feet. I contacted the RMA office that weekend and then the next day (a Sunday, mind you) they contacted me saying they were sending a replacement free of charge - got my tracking number that day and everything. Talk about a company that cares for it's customers. I told my wife the story and she said "I like them." We'll definitely be sticking with Monoprice in the future."