"Great prices and excellent customer service."
"I would to commend you guys for outstanding customer service. I've used your live chat with Victoria M, to return a product that I accidentally ordered and she was most helpful and quick to resolve my issue."
"I was extremely pleased with the response time and helpfulness of Ms. Ericka P. at Monoprice.com in the CS department."
"Your customer services department's Ericka Perez deserves commendation. She is very patient with my question, even for the small dollar amount of redemption for promo code NEWS5 and she strived to meet Customer's need. Thanks"
"Hey I just wanted to say thanks to Victoria M. I am a first time customer and receive a $5 coupon. I had trouble trying to use the coupon on the site but she helped me with the process and happily my order is on its way."
"Great products, great prices, and great service (thanks Ericka!)."
"Delivery was fast. The item was exactly as described. No problems!"
"I needed a copy of an invoice right away and Jovie came through for me! Within 5 minutes, the invoice appeared in my email in-box and I was able to submit it for payment to our Admin department.
Thank you, Jovie!
Much appreciated,
Sukey Williams
Boulder County Parks and Open Space"
"accidents happen. got a t.v. wall mount instead of my monitor's desk mount bracket. started live chat and Steve G. got the replacement along with a return shipping label sent out overnight in all of 2 minutes. so they've got great prices, great customer service, and good products. "
"Crazy low price on 1000' bulk Cat6 Shielded cable, even happier to find out they are local to me. Will called my products next day in Rancho Cucamonga, have a decent show room too.
Thanks goes out to Alann C in customer service for the assist, got me exactly what I asked for...Like Arnold said, "I'll be back"."
"Monoprice is wonderful. Dirt cheap prices, prompt replies to questions, good products. What more could I want?"
"Site is easy to navigate, excellent prices/products. customer service was great with help on an error I made. Live chat is a very helpful added feature. Thanks for Aubrey for your help."
"I have placed 2 orders from Monoprice, and the quality of their products is unsurpassed in my opinion. I have been buying cables for many years, and have never seen this quality, even in much higher priced products.
They shipped both of my orders within 24 hours, and I placed both orders on Sundays.
The prices were so reasonable that I paid for 2 day shipping, and I still felt like I got an outstanding deal.
In the future, I will order all cables and related products from Monoprice.
These are my true and honest opinions."
"Monoprice sells graphics tablets, so I signed up for the newsletter for sales updates and deals on them. I was surprised to see that I got a coupon to use for my first purchase! When I had trouble using it for my order, I went to live chat for help. The employee Aubrey B helped me use the coupon! She was very nice and answered all my questions."
"Excellent customer service. Aubrey B. handled my issue quickly and without any hassles. Couldn't be more pleased with the service."