"I used a concierge service to purchase 15 pairs of Wrangler jeans from Jeans24h.eu, which only ships to countries in Europe, and ship them to my home country. myGermany provides a professional service, which really impresses me.

First: Friendliness.
Johanna, a customer service staff, is so friendly, making every single communication I have ever made very casual.

Second: Transparency.
The staffs keep my posted with every step they made: from ordering items, receiving packages, checking their conditions, forwarding them to my address. They also provide pictures of arrival packages free of charge, which is particularly useful when I order things online.

Third: Prompt Replies.
Johanna, again, has a very strong service mind. She replied my emails, enquiries, and more within just a few hours. If I am not wrong, when there was a problem with my order she even contacted me after business hours!

All in all, the quality of services I received exceeds the money I paid, which is why I would definitely use myGermany service again, when necessary.

Thank you a lot!"