"Nice and straight forward and simple"

"Great. Fast and easy to use and best of all cheap!"

"I allways find that anything I send arrives at the right time and in good condition"

"I'm happy ;-) Cheaper than Royal Mail."

"Has been great service but lately my items are out for delivery but don't arrive they go back to the hun and come out another day."

"I find the tracking service very efficient. Thought I had a problem and the livechat person was very helpful and courteous, even though the mistake was mine!"

"Not all your drivers are honest, they sign for parcels themselves instead of asking the recipient to sign"

"Easy to use, especially like the Quick send option as I often send the same type of product via Hermes"

"If you stop losing parcels I would be happier - too many go missing!"

"tracking updates can be to long to update, also packages seem to stand still for many days some times, only progressing if live chat is requested."

"I have found them a great company to deal with and all staff I have had contact with have been efficient, friendly and helpful"

"Only problem I find is that on odd occasions I pay for a parcel yet it comes up as unpaid for several days after."

"Very easy to use and much cheaper than other carriers"

"Easy to use, reliable and ood drop off system"

"Excellent service and helpful"