"Ok no problems with latest parcels"

"1st visit - generally OK - not sure over some points"

"it was fairly easy , but time out was to quick for 80 Yearold"

"Easy to use and navigate, very reasonable prices, good network of agents"

"simple quick easy and fair price"

"I find your website easy to use when ordering a delivery but only recently found the Support Ticket section"

"All good, as with previous (limited!) experience of myHermes service"

"As a graphic designer I'm quite critical of websites. Yours is refreshingly user friendly/easy to navigate."

"Haven't received my parcel as yet and are surprised at the length of time it takes Hermes to deliver once they have picked up. Website good though."

"Quite happy, but more detail in the tracking information would be good. Today I'm receiving via Click & Collect at Sainsbury's, but if it was home delivery, an approximate time would be useful."

"I've had My Hermes deliver goods through other auction sites and found them very good that's why I'm using them."

"Overall experience was good, I'm still a new account holder with Hermes. But hope to find how to get my invoices download in my account. May be will check it out later.secondly hope the parcel information will be updated more concurrent with customers who received the parcel. There are few parcel which customers has already received but still stated pending for client delivery."

"All ok today I feel that the sender should have an 'arranged'drop centre that I could have chosen, as I had to stay in all day and i still hasn't arrived, the time is now: 17:45hrs. Could there be a choice available for a sender to contact me and offer a closer alternative?"

"I am very happy with Hermes as my main postal carrier... prices are very reasonable with a first class service"

"Your site is OK. It is the delivery service that is lacking."