"Useless, I think you offer a dreadful service and I do everything in my power to actively dissuade people from using you."
"I will await that answer to see if you reply to my earlier comments"
"No problem ..have been using myhermes for a while now..any problems i have had have always been rectified"
"Clear and concise information, parcel delivered to schedule"
"Easy site to use and a particularly good service overall"
"Quick and easy to use. Competitive prices."
"Generally positive. I think you need to make it clearer on how to locate pickup/drop off points."
"first time used the system for some time but soon got back into it...."
"a bit basic information, what does awaiting delivery mean? Awaiting delivery from firm? Or to me?"
"EXCELLENT GOT EVERYTHING I WANTED AND MORE"
"wasnt good people like to track their parcel i entered the bar code and nothing came up it said no parcels are being sent"
"For a first visit it was easy to follow, well laid out website. Hopefully no problem delivering my parcel"
"I could see that my parcel would be delivered today, but nothing about time - am/pm etc"
"Very pleased with the service."
"I have sent several parcels now with Hermes and never had a problem. The website is easy to use and the prices competitive. Also sent a couple to Europe and just as good."