"have no concern or comapssion for customers .. lose parcels theft of parcels wont refund in full and do not reply or even care about their customers .. disgusting way to run a business and i will NEVER use them again"

"it was good as im not the brightest bulb in the box"

"I think its a fantastic service and wish I had used it a lot sooner"

"Apart from the odd couple of times the service has been very good."

"Absolutely great value, Great service plus easy to use"

"Need a parcel collecting from my home, delivery to Lancashire, this service did just that."

"ok when it works, still trying to get a parcel collected since July 5621058248284685"

"does what it says,difficult to contact chat line"

"Love my Hermes Delivery person she is the best ever and should get rewarded for providing a superb service"

"It is a reliable service with competetive prices. I send parcels to Spain and the UK."

"have just started selling on ebay and found hermes to be cost competitive but so much easier as only had to worry about weight and not size dependant"

"Not great. Managed to lose a parcel even though it is supposed to be tracked and then had the hassle of sending in forms and receipts - You are incompetent if you cannot track a parcel when it was tracked after I dropped it off and then not tracked again. Ummm, I guess that either the store lost it or the driver did not want to track it for some reason then???"

"I have used My Hermes a great deal and will not use anyone else now."

"Rubbish as usual. No estimated time of delivery, just that it'll arrive today. Delivery hasn't arrived within business hours (Still waiting). No way to contact Hermes to get an update. No idea if it'll even arrive today. Drivers have previously dropped parcels in outside bin, over garden gate and even in driveway. Drivers have even pre-written calling cards and posted it before ringing the door bell"

"Quick and easy, and the label always prints!"