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Customer service:
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Verified myHermes Shopper
Verified
5/5

2017-08-31

"No problems..a good service as usual"


Verified myHermes Shopper
Verified
2/5

2017-08-31

"I used the quick send and it turned out to be anything but. I tried twice and scrapped what I had done and started again. What a waste of time. Even this frikken survey is given me frikken gyp. I have no answer to 24.1 cus i don't no what the name of the comparison site."


Verified myHermes Shopper
Verified
5/5

2017-08-31

"A really very straightforward website, my personal feelings are that if I have to do too many things on a website, I get cross that it has not been better thought out and give up. Your site has great functionality and in just a few clicks you get what you need and can achieve what you wanted, it should not be complicated to send a parcel and it isn't on your site."


Verified myHermes Shopper
Verified
5/5

2017-08-31

"I only wanted to track my delivery and was able to do this with no problems."


Verified myHermes Shopper
Verified
4/5

2017-08-31

"Straightforward....Just as it should be."


Verified myHermes Shopper
Verified
5/5

2017-08-31

"Excellent - did what it is supposed to do - with ease"


Verified myHermes Shopper
Verified
4/5

2017-08-31

"courier made no attempt to leave parcel with a neighbour, apparently 3 attempts where made to deliver my parcel with no card or email to let me know delivery was not viable."


Verified myHermes Shopper
Verified
4/5

2017-08-31

"Very efficient service at a very competitive rate."


Verified myHermes Shopper
Verified
3/5

2017-08-31

"Terrible. Tracking info not updated enough. Chat staff haven't got a clue. Will never use again"


Verified myHermes Shopper
Verified
5/5

2017-08-31

"I had no problems whatsoever. The entire process was smooth and easy."


Verified myHermes Shopper
Verified
5/5

2017-08-31

"Easy, quick, efficient, perfect"


Verified myHermes Shopper
Verified
4/5

2017-08-31

"the details is not clear enough"


Verified myHermes Shopper
Verified
5/5

2017-08-31

"pity that address update was not available"


Verified myHermes Shopper
Verified
5/5

2017-08-31

"Straightforward site with no flashy bits. Easy to navigate and do what you want to do."


Verified myHermes Shopper
Verified
3/5

2017-08-30

"Very surprised to see other deliveries totally out of date and not relating to me when I type in the number. Is there something wrong with your system?"