"Hermes persistently attempt to deliver my package to the wrong address"

"all fine,main worry is that my printer fails on me and i would be knackered then,would not know what to do."

"promised 24hrs delivery, parcel still not received"

"Well up to now it seems to be fairly easy but time will tell if it stays easy"

"past was not so good but now its beater .a item arrived to day in light box it was intact and not crushed .thank MYHermes. from john in carlisle uk 2682017"

"I couldn't track the van, up to the minuet info is important to me."

"My general experience with the myHermes site was fine."

"complaints procedure far too time consuming i/e lost damaged parcels"

"my general experience with Hermes.co.uk has been good the live chat assistants help and know how to assist you, my only problem is with careless handlers and delivery drivers damaged parcels and writing that the goods were delivered and placed through letter box ( a 3 pc Tea set) clever delivery driver or some huge letter box the customer has ???"

"Very frustrating recently. When I import parcels I cannot choose the small parcel below 2 kg. I am experiencing difficulty with editing parcel information and there should be a link to find out what is happening to parcels which have not been showing any movement since being picked up over a week ago."

"fine apart from this survey popped up before I completed my transaction which was reather annoying"

"As it should be - fast, easy and competitive price."

"Site was great...if only its couriers lived up to that level"

"The parcel still here waiting collection. Thought it would be collected yesterday"

"very good, unless you making a claim for damaged goods or lost parcels. which has happened recently .this takes a long time to resolve"