"Fast shipping. item as described. great seller."

"BUYER BEWARE!!!! DO NOT PURCHASE FROM THIS SITE!!!

Purchased a replacement DVD drive that did not work (would not "grab" and load a disc) Went to the website - Clicked on the "Returns" link at bottom of page where it detailed the return process and stated I needed to get an authorization number before returning an item. Only problem is that nowhere on the webpage is there any instruction on how to get this number, where to send returns to - NOTHING! Not even a phone number to call. Finally located an email address (****@****) and Emailed voicing my concerns. Received a response stating that they would "do our best to resolve your trouble" and wanted to know what the problem was along with the order number, model number, etc... I explained to them the problem, provided them with the requested information and requested an authorization number and return instructions. Going on 3 weeks I and have yet to hear one word back."

"I purchased an ac adapter, it was shipped to the wrong address and when contacting the vendor I was told I need to pay an additional $15 for shipping when all they had to do was contact UPS and change the address. Ridiculous. There have been several emails between us but since they know very limited english we are getting nowhere. Filing dispute through paypal now. Dont buy anything from these ripoffs."

"Some of the worst customer service ever. I ordered a new DVD drive, and it arrived within a reasonable amount of time, but it was without the bezel. So I emailed them about the situation, and they said "It is impossible that the drive with no bezel", because they are so perfect I guess. Anyway, I had to send pictures as proof. I eventually had to send the laptop back out in the field, because I just couldn't wait any longer. Before I gave them the ultimatum of either sending me the bezel or refunding my money, I received one email per day in response to my emails. Since the ultimatum, I haven't received any correspondence, or phone calls. Obviously this place in not managed by fluent English speaking people, because the emails are in broken English. I would NOT recommend buying anything from this site, there are way too many options out there to have to put up with aweful customer service like this. Pass the word. "

"I have been waiting for a dvd burner ordered since June 29 2011. It is now October 2, 2011 and I am still waiting. I was told to wait 35 - 45 days after the mailing date for my order to reach me.After expecting my order to be shipped from America, I discovered that it was being mailed from Singapore. Reply to my email correspondance has ceased , months have passed and paypal is unable to assist me since too much time has elapsed.

PS. Since writing- October 12 to be exact - I have received my order , and in good condition. I have since informed mydvddrives and understandably they and I are both happy. I have however asked them to revisit the " shipping from America" advertisement on their web page, since it does not appear to be accurate.The company has also offered me a $5.00 refund as a fine gesture. It was unfortunate that I had to post the earlier review, but waiting months before receiving an order was unacceptable. It seems now that all is well and I honestly believe I would contact this company again and conduct further business. "

"I placed an order 10 days ago. The item has not shipped. Their phone is disconnected. They do email, but do not communicate timely or accurately and after getting a tracking number I found out my order is in Singapore and will likely take a month or longer. They never say this on the web page, they say how it ships ups or fedex (implying that they ship quickly). I will never order there again, you can make up your own mind if you want to take the time and the chance. I will post again how this actually works out.

**UPDATE**
Eventually the drive I ordered did arrive. It took 19 days total from August 14 to September 2nd. I think if it will take more than 7 days for an order to arrive then the merchant should tell you in advance. Time spent waiting is a factor in making a purchase decision. I needed the part right away."