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Product & services pricing
3.04/5
Chance of future purchase:
4.38/5
Shipping & packaging:
2.50/5
Customer service:
3.13/5
Return/Replacement policy:
1.67/5


Verified
4/5

2024-08-25

AMAZING

"I had been eyeing a dress for a long time and when I saw a 10% off coupon come up I couldn't resist! I had a question and the representative helped me immediately. I love they made the buying experience so smooth and comfortable. Especially for someone who doesnt like to shop online! This was great. "

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Verified
1/5

2024-08-25

Shipping not so great

"It took a little under three weeks after ordering to ship to the US and the whole time I was not able to track the package at all so I wasn’t sure if it was going to come for sure. It wasn’t packaged the best but it made it. Luckily the items I ordered were what they said they were."

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5/5

2024-08-20

Shipping fail

"I ordered shoes and paid for 2 day shipping, it took them 10 days to get here and I never got a refund for the 2 day shipping."

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Verified
4/5

2024-08-15

Perfect

"I did my research when looking into finding the perfect jacket and was shocked to see everything fall in line for MyFashionOutlet. The selection was outstanding and prices were competitive. Reviews from other customers on the product pages helped seal the deal for my purchase. Well done!"

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Verified
1/5

2024-08-08

Left Unanswered

"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service"

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4/5

2024-07-30

Love everything besides shipping

"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "

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Verified
3/5

2024-07-25

The best mix of online accessibility and top notch customer service

"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"


Verified
1/5

2024-07-17

Left Unanswered

"I tried to get customer service through a phone call (sat on hold for 30 minutes) and by online chat (never got a response). You really need to improve customer service"

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Verified
4/5

2024-07-10

Mediocre experience

"Took forever to load each page - not sure if it was my browser or something. Loved the selection though."

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Verified
3/5

2024-06-28

The best mix of online accessibility and top notch customer service

"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"

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Verified
2/5

2024-06-27

Almost great.

"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "

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Verified
3/5

2024-06-22

Updated Stock Information

"My most recent experience with MyFashionOutlet was nothing but problems. I added 4 different items to my cart, with no mention of the product being out of stock, only to be met with an email after purchase stating that the items were on back order. It would be nice to be notified up front so that we, the customers, can look for alternate products. "

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Verified
4/5

2024-06-19

Love everything besides shipping

"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "


Verified
5/5

2024-06-18

Not great, but better than the rest.

"Love the search functionality and how intuitive the sight is laid out. Its like you start at the head, pick a hat and then flow through the site all the way to footwear and check out. Like having a virtual butler picking out my outfits. The only thing that got a little glitchy was checkout. I have used the site many times but for some reason it didn't remember me this time and I had to create a whole new account. "

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Verified
4/5

2024-06-18

Improve Customer Service

"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "

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