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Product & services pricing
1.72/5
Chance of future purchase:
2.15/5
Shipping & packaging:
2.50/5
Customer service:
2.75/5
Return/Replacement policy:
4.38/5

Verified myfashionoutlet_newyork Shopper
Verified
2/5

2024-12-06

Nice website long wait for orders

"Products are good. Just quite expensive for the wait time. I also found a lot of their products on another site for less than half the price and the same amount of wait time. I only order here if I can't find the product somewhere else."

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Verified
2/5

2024-12-06

Product Selection

"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "

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Verified
1/5

2024-11-17

Out of stock? Are you kidding?

"So I get an email today, because I am a "loyal customer", of course I never shop at work so by the time I get home 6 hours later and try to order I get an "out of stock" message. Are you kidding me? Is this all a ploy to get me to look at other products? And don't get me started on the chat function when I asked about it! Not sure it is even a real person in there, just some canned messages made to annoy me. Not sure I will be back, but dang I do love their products...ugg."

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Verified
2/5

2024-11-05

The best mix of online accessibility and top notch customer service

"Found what I needed for a project and chatted online with the customer service agent who was extremely knowledgeable and friendly. I ended up calling in and speaking to him directly to finalize the order when around of updating a invoice for me adding more product. Thank you, you have made a continued customer and company!"

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Overall customer service

2/5

2024-11-05

Wrong Product Sent, Right Customer Service

"I have bought a lot great staff from MyFashionOutlet so far. Excellent transactions, without any problems. This time I had an issue because I have received wrong order. The customer support gave a solution right away and they resent me the right order. Also gave me the opportunity to keep the wrong items. Things happen which I understnad and the most important thing that made it right for me is the support after the sale. Thanks MyFashionOutlet!"

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Verified
1/5

2024-10-23

STYLES ARE REPETITIVE

"It was hard to find anything that I don’t already have…it may be a different color, but the styles are extremely similar…"

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Verified
3/5

2024-10-21

In store experience it better than online

"First I love your products but your site was frustrating, I'm not a techy person and found it harder to continue shopping after putting something in the cart and it took me several tries to check out once I had what I was looking for, if I wasn't so busy I'd rather just go to a store to get what I needed."

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Verified
1/5

2024-08-22

Not great, but better than the rest.

"Love the search functionality and how intuitive the sight is laid out. Its like you start at the head, pick a hat and then flow through the site all the way to footwear and check out. Like having a virtual butler picking out my outfits. The only thing that got a little glitchy was checkout. I have used the site many times but for some reason it didn't remember me this time and I had to create a whole new account. "

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Verified
2/5

2024-08-07

Pretty good

"Their website is easy to use - it has a nice layout and navigation is simple."

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Verified
2/5

2024-08-01

My fault, Your corection.

"So, I am a little stupid sometimes and clicked the wrong size when I was placing my order. My fault entirely. When I called Customer Service they immediatley issued a return label, with FREE SHIPPING and simultaneously took a new order for the right size and got it shipped out ASAP! Holy Cow, talk about service! Now that is exactly how it should work!"


Verified
5/5

2024-07-08

So Happy!

"I had been looking at several websites and came across this one after looking at reviews on online. I reviewed every category and had so many options had to narrow my selection down. All reviews were fabulous and the pics I was able to see the shirts look just like the advertising of their product. So excited to see what mine will look like as well."

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Verified
2/5

2024-07-07

Cost of shipping kills the coupon

"Have to agree with others here that the coupon idea was pretty niffty, that is why I give them a 3 instead of a 1. But the cost of shipping is so craz high that it negates the coupon savings!! I find it hard to belive that a company this big cannot offer more competitive shipping costs! I mean I could probably go to ***z** and get the same price with free two day shipping. But then again I probably would not have gotten the color I wanted in those shoes. Ok, still a 3 in my book though."

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Verified
1/5

2024-05-25

Customer service fails to follow instructions

"I asked for my order to be shipped in cardboard boxing for multiple orders in the notes, and they failed to follow instructions. They're plastic boxes dent every time and ruins my items, why give the option of notes if they're not going to listen to their customers?"

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2/5

2024-05-22

Highly recommend

"Enormous selection of any possible item I could have thought of (and hundreds more!), all at very reasonable prices. Easy checkout process and quick shipping, I will be ordering more soon."

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Verified
2/5

2024-05-06

Better than all the other shops

"The best service compared to all other shops. The goods correspond to the description and quality. Excellent store, I recommend buying goods in from their website and store! Perfect communication with technical staff when I have questions or concerns also. "