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Product & services pricing
1.46/5
Chance of future purchase:
2.82/5
Shipping & packaging:
3.34/5
Customer service:
1.00/5
Return/Replacement policy:
2.92/5


Verified
1/5

2024-12-16

My fault, Your corection.

"So, I am a little stupid sometimes and clicked the wrong size when I was placing my order. My fault entirely. When I called Customer Service they immediatley issued a return label, with FREE SHIPPING and simultaneously took a new order for the right size and got it shipped out ASAP! Holy Cow, talk about service! Now that is exactly how it should work!"

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Verified
2/5

2024-12-06

Bittersweet Experience

"I had a bittersweet experience. The shipment was fast and the condition of the package was very good, but I had the problem with the product. It came damaged so I notifyed customer service of the incident and they said they would send me a new one. As I still do not have it and I do not know if it will come again defective, or not."

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Verified
3/5

2024-11-28

Keep up the great customer service!

"At first I was having trouble applying my gift card for some reason, so I called their support line. The represenative I spoke with was extremely helpful though and she resolved the issue within seconds!"

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2/5

2024-11-26

MyFashionOutlet... I Love you 3000!

"This website is so well put together. I really have to say that I enjoyed this entire experience. I found myself continuing to browse after i added my items to my bag. It was so user friendly and was just a natural flow. I enjoy shopping in stores because i really enjoy the presentation and displays in person. However MyFashionOutlet was able to recreate this digitally! I’m legitimately blown away. It was soooooooo much fun to spend a small fortune on new clothes..lol - Oh, and I should mention that the quality is A+. The packaging that my items arrived in was pristine, and there was a good amount of care put into this experience. You won’t regret shopping here, Trust me!"

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Verified
1/5

2024-11-24

Sent wrong shoe!

"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."

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Verified
2/5

2024-11-16

Love everything besides shipping

"All the products I have received have been what I have wanted! Love this website and the prices. Only thing is, is that standard shipping takes forever. "

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Verified
2/5

2024-10-29

Product Selection

"Selection of products seemed to be very limited and it was extremely hard to figure out how the filters worked in search. This made finding the perfect dress very complicated and not user friendly. "

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Verified
1/5

2024-09-27

Repeat Customer -- or so I thought!

"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "

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4/5

2024-09-22

Meh

"The site was sluggish at times, and some of the images wouldn’t load on the page. I refreshed a bunch of times, and finally got it to work...after about 10 times...once that was over, i was able to find my new coat in the right size and color. Adding to my bag and checking out were satisfactory. I’m happy, but not necessarily blown away with MyFashionOutlet. "

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Verified
2/5

2024-09-09

Great shoe selection

"Hard to find nice heels that I love, especially since I wear a size 5. To make things worse I'm very picky when it comes to heels. MyFashionOutlet has heels that is my size and at a good price! I will shop here in the future! Thank you!"

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Verified
2/5

2024-08-27

Very loyal customer

"I've been shopping at MyFashionOutlet for years and they never dissapoint! Thankful for their awesome customer service team that is super helpful whenever I need anything. "

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Verified
1/5

2024-07-26

Updated Stock Information

"My most recent experience with MyFashionOutlet was nothing but problems. I added 4 different items to my cart, with no mention of the product being out of stock, only to be met with an email after purchase stating that the items were on back order. It would be nice to be notified up front so that we, the customers, can look for alternate products. "

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Verified
2/5

2024-07-23

Shipping Options

"The shipping options available during checkout were great. Pretty much any option is avilable all for reasonable cost. Although most places online offer some sort of free shipping the cost was reasonable and with the different methods/speeds available it was worth it. "

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Verified
3/5

2024-06-28

Great site, great selection.

"Needed to find an outfit quickly for the weekend, and MyFashionOutlet made the experience so great and easy. Will shop here again."

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Verified
1/5

2024-06-23

Long Order Processing

"After placing my order before noon in the middle of the week, I was expecting my order to process and ship same or next day. That was far from the case. It took over 4 days before my order was even packaged and a shipping label was created. All other aspects were great but took to long to even box up the items. "

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