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Product & services pricing
2.50/5
Chance of future purchase:
2.32/5
Shipping & packaging:
2.03/5
Customer service:
3.13/5
Return/Replacement policy:
3.06/5


4/5

2024-12-03

All things good

"Was lured in from an Ad on Instagram. Pleased to see that I did not fall for cheap bait. The website was quality and the experience to find the perfect product was fantastic. Great store. "

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1/5

2024-12-02

Improve Customer Service

"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "

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Verified
5/5

2024-12-02

Sent wrong shoe!

"They shipped the wrong size of shoe. The shoe inside the box was not the size as was indicated on box. I still had to pay the return shipping."

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Verified
4/5

2024-12-01

FINALLY!!! A good payment option!

"I have been looking at this amazing tan coat for a month on myfashionoutlet…and guess what, now I can finally get it! They are offering payment options that finally work for us poor souls with taste that way exceeds our wallets! I am so happy, I am going to recommend all my friends!"

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Verified myfashionoutlet_soho Shopper
Verified
1/5

2024-11-29

So Happy!

"I had been looking at several websites and came across this one after looking at reviews on online. I reviewed every category and had so many options had to narrow my selection down. All reviews were fabulous and the pics I was able to see the shirts look just like the advertising of their product. So excited to see what mine will look like as well."

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Verified
5/5

2024-11-25

Not Mobile Friendly

"Website could do with an upgrade to be mobile user friendly. The buying experience is nearly impossible to get the purchase completed. Prices are great, but please update the mobile site. "

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Verified
1/5

2024-11-23

Improve Customer Service

"Customer service was something to be desired as it was tough to get in contact with their team as I needed help placing the order. Other than that the overall experience was fine and product selection was fantastic. "

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Verified
3/5

2024-11-13

Charged Twice, Not Happy

"Customer service was horrible, pricing was horrible and I was charged twice for 1 purchase. This left a bad taste in my mouth. Not sure I will be shopping here again. "

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Verified
2/5

2024-11-11

Wowza baby hit the Jackpot!

"Ok, this was amazing! They had a coupon that came up at checkout, depending on the hour of the day you got a discount for that amount. Lucky for me I was shopping at lunch hour and I got 12% off!! What a great idea!"

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Verified
2/5

2024-10-30

Almost great.

"I have ordered a lot from them. Most items are really great. I had one issue with a strap missing from the dress but aside from that everything else is of great quality and worth every penny. I didn't want to return the dress because of the hassle and all. "

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Verified
1/5

2024-10-27

Dissappointed by shipping process

"The shipping cost was much higher than I expected and it took over 6 days to arrive even though I paid for 3 day shipping. Dissapointed."

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Verified
1/5

2024-10-08

Why didn't my protion code work?

"The promotion code did not work tried many ways unable to get the discount on the promotion"

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Verified
1/5

2024-10-04

Repeat Customer -- or so I thought!

"I have been a long time user of MyFashionOutlet products. The website was very frustrating this time. I tried to log in with my account information and it said there was no account associated with that email. So, I tried to make another account using my email and the website said there already was an account with that email. Spent a great deal of time trying to find what I wanted. Many times it was not in stock in my size. Website randomly reloaded at times dumping everything that was in my shopping cart. Finally made it through checkout the next day. Going to call tomorrow and see if I can get this purchase added to my account with some credits for my trouble. "

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Verified
1/5

2024-10-03

Good Experiences but Wish there was more rewards

"We need more sale items, items are a little pricey. Every experience I’ve had with MyFashionOutlet has been nothing but beyond the best however its starting to feel like their prices are increasing and as a loyal customer, I'd love to see some time of rewards program so I can continue to shop here."

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Verified
3/5

2024-09-25

Slow replies and 404s

"I tried getting information from the CS team via their chat feature. I waited 13 minutes before anyone even acknowledged me on the site. Then after waiting they directed me to a page that had an error on it, like 404 or something. I was very frustrated because of lack of caring and then the technical issues."