ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-07-11

I absolutely love my new shoes

"The ordering process was quick and simple. Delivery was fast and well packaged. Most important of all, is that I absolutely love my new shoes "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-07-10

Order took long

"There was no transparency regarding courier/transfer fees and the order took more that the 10-15 stipulated days to arrive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
2/5

2021-07-10

Poor quality

"Poor quality clothing and the supposed bright white color was off white. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-10

A bit of a wait

"Love my jacket, but it just took so long to arrive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2021-07-01

Huge disappointment

"Size was incorrect and was just offered a discount which works out to half price. So what do I do with the shoe? Donate it !! Also, the zip is faulty...so your quality control ****.nSo I cannot even donate it !! I will not shop with you again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-07-09

Excellent!

"Came very quickly and great quality"


Verified
5/5

2021-07-08

Amazing quality

"Wonderful product! My mother loved the organization of the purse plus the color and comfortable fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-08

Very happy

"Great quality.Very soft and warm."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2021-07-07

An average response to a truly moronic problem

"I ordered two shirts from Newchic and had to wait 3 weeks for delivery. This was only told to me after I had payed for the order. Disappointing.
Then after waiting 3 weeks it was still in warehouse and showed no sign of moving. A further 2 weeks after they promised they would ship out the shirts it was still waiting around in the warehouse for who knows what reason. A sign from god maybe!
I contacted the live support team after this painfully stupid wait and was told by "Carl1" that my shirts were not being shipped because they had sold out of the colour that I had ordered one of the shirts in.

What kind of stupid excuse? And they didn't bother to tell me this in the hundreds of promotional emails they sent me trying to get me to buy more?!

After Carl1 received a stern talking to the shirts were finally shipped out and did EVENTUALLY arrive.

DO NOT PURCHASE FROM HERE IF YOU EXPECT CLEAR COMMUNICATION AND A DECENT DELIEVERY
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2021-07-07

Lovely looking. Small sized

"I chose 3 tops - baggy T shirts. They were all much smaller than I expected. I sent them back which cost me £19. and now have bigger sizes but could really have done with them another size up.
The green T shirt is very bright green. Customer service was easy to follow and quick to action.
Everything looks wonderful on their website but a not quite the quality I expected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-07-07

Everything was all right.

"Everything was all right."


Verified
5/5

2021-07-07

Fast delivery and love the quality of the outfit! Would buy from New Chic again :)

"Fast delivery and love the quality of the outfit! Would buy it again :) "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2021-07-07

Sizing problems

"The sizing charts for footwear are very misleading. I ended up with shoes that were too big but nevertheless are comfortable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2021-07-06

Desilusión

" Los talles me quedaron bien, me desilusionó que el vestido fuera muy transparente y no estuviera indicado en el catálogo.
También me complicaron mucho cuando tuve que presentar copia de mi Documento de Identidad, y de mi Tarjeta de Credito con urgencia, antes de que se cumplieran las 24 horas previas a la entrega. ¿ Es siempre así?
No me dan ganas de seguir comprando en el exterior con esae tipo de exigencias y con poco tiempo para presentarlo
.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2021-07-06

Янина

"Спасибо за поддержку. Все предельно понятно и контролируемо. Доставка была без проблем. Четкая и организованная работа."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases