"Vest was exactly what was described. Very fast shipping."

"nuLime is amazing. Factoring in shipping, they had the cheapest price except one, but they had better ratings than the other company. I used standard shipping (4-6 business days), but actually got it in 2. I will definitely buy from nuLime.com again."

"Several weeks ago I made an order with nulime.com. This order was received in a timely fashion. Due to personal reasons I needed to return this order. I called the nulime.com customer support and left voice mail, and they called me back saying that they would email me the required return authorization info. I have never received this information, and that was 6 weeks ago. I have called their customer support line at least a dozen times since, and all I have ever gotten is an answering machine. Ever time I called I left a message explaining that I was trying to return this order, and have never heard a word back. At this point they are obviously ignoring me. This may be a good company to order from unless you have an issue that requires their non-existent customer support. I will never do business with this company again."

"great price, nice and fast, would buy again from them, tks"

"I was impressed with the price. Very satisfied with the order."

"it was great to be able to get the entire second season of Kyo Kara Maoh for almost $100 less than other sites. great site!"

"nuLime provided excellent service. My item was shipped promptly and arrived on time. The item was just as specified. I would order from them again and recommend them to anyone else. "

"great product works! i love it, nothing wrong all pros no cons!"

"I ordered two items from Nulime. One item was backordered; the website it would ship in less than two weeks. The first item arrived fine but the packing slip said my order was complete. I was charged for both items. I waited for the other item, and waited, and waited. Then I opened a ticket on their website. It took several days to get a response and the response was "we will look into it." Then nothing for another week. Opened another ticket and now no response for several days. I just want a refund of my money or my item. It has been almost a month and a half. I am so disappointed in this company. Maybe they used to be good but note that big problems have been reported recently. I would not order from these guys again ever. Honestly the worst customer service I have ever experienced and I am not much of a complainer.

Update: Ten days later Nulime still has not responded to help tickets, do not answer their phones, and has not responded here. THAT tells you something. Issue still unresolved.

FINAL UPDATE: Once I got Nulime's attention they made it right and refunded the cost of my entire order (including the item I did receive). They were apologetic. No business is mistake free and I believe in supporting those who make a real effort to do the right thing once they see a mistake. I will be giving Nulime a bit of time to get their customer service issues fixed but, after that, I would shop with them again. You have to like a company that admits mistakes and works to fix them. "

"I placed an order in NOV08. I was told it would ship in 2 pieces, so I would get to pay shipping and handling twice. After waiting 2 months for the second shipment, I contacted nuLime, who had apparently forgot to ship the second piece. No apology, no free shipping, just an order that arrived over 2 months after I placed it. I'm thinking I won't be placing any future orders."

"the ordering process was very simple and easy to navigate through. I received my order when it was supposed to arrive and was happy with my order and the experience with the company
Thank You"

"Prompt service. My only complaint--quibble, really, not a complaint--is that my order arrived BEFORE I received the email that it had shipped. Even with that quibble, I received the product well within the expected time frame. Plus PLUS it was considerably cheaper here than anywhere else I looked. Will definitely do business with Nulime.com again."

"The order went well and the shipping was fast!! nuLime.com rocks!"

"The product I ordered arrived quickly in just the condition as described and was an incredible value."

"nuLime provided me a good product at a low price. The package arrived in a timely manner. Thanks a lot!"