Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
ResellerRatings
Verified
1/5

2016-05-30

Key Pro M8 - Key Programmer. Not even powering ON

"I have purchased the Key Pro M8 but it came DOA because it won't even power ON and I tried to contact the customer service through chat and whats app because this is the only way to contact them. Customer service is stupidly **** and whenever they send you a message even when its serious they put smily face at the end. And they definatly will tell you to wait that they are checking with factory when there is no **** thing as factory and they only to that to avoid your conversation. The best way to pay them is through paypal because if something goes wrong and you opened a case on paypal they will be very scared and they will contact you in email or whats app very fast."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
1/5

2016-02-17

Worst company I have ever purchased from!

"I purchased a TPMS tool from OBD365 that was defective. I have been emailing them for two months to no avail. They have not honored their return and defective/damaged item statement on their website and I do not expect them to in the future. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
1/5

2016-01-23

Original xtool x100 key programing

"Wrong description, only 2 models jaguar xf and xj, no mercedes or bmw. Tried to get in touch for refund and it was straight NO.
Honestly I wouldn't try keep away
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges