"I have purchased the Key Pro M8 but it came DOA because it won't even power ON and I tried to contact the customer service through chat and whats app because this is the only way to contact them. Customer service is stupidly **** and whenever they send you a message even when its serious they put smily face at the end. And they definatly will tell you to wait that they are checking with factory when there is no **** thing as factory and they only to that to avoid your conversation. The best way to pay them is through paypal because if something goes wrong and you opened a case on paypal they will be very scared and they will contact you in email or whats app very fast."

"I purchased a TPMS tool from OBD365 that was defective. I have been emailing them for two months to no avail. They have not honored their return and defective/damaged item statement on their website and I do not expect them to in the future. "

"Wrong description, only 2 models jaguar xf and xj, no mercedes or bmw. Tried to get in touch for refund and it was straight NO.
Honestly I wouldn't try keep away"