"Excellent prices!!! Speakers were packed and shipped the same day they were ordered... package was recieved very promptly...
No complaints here!!! "
"This store removes serial numbers from their products. Highly shady business. Never again will I shop here. The product advertised as brand new came with scratches all over it."
"To Good to be true...as the saying goes. I called before placing order and was told items I wanted were in stock. I placed order and then called back. I was told my order would definitely ship that day.
Next day still hadn't shipped. I called back and they told me my order was on backorder. I canceled my order.
www.cardomain.com matched their price and gave me an additional 5%. This was well below their normal price. Now that is customer satisfaction."
"Bringing new meaning to "total lack of communication"
I placed order on a Thursday around noon and not having it ship within 24 hours I decided to shoot em an e-mail, no response, even 3 days later. On the following Monday morning I sent a 2nd set of e-mails, still no responses.
Finally I went to call, and got nothing but busy signals for ~90 minutes. Finally, I got through, and was told "Item is still not in stock". Still? "Were you ever going to tell me that it wasn’t in stock to begin with?" I did of course receive an apology, at the same time I was told they did not know when they would be receiving, something that should have been told to me prior to ordering, or at least immediately afterwards."
"Excellent price and free shipping. Item arrived just 2 days after I ordered it."
"VERY VERY horrible service, on my first attempt to purchase two subwoofers, they ended up charging some one elses order to my credit card along with my order, in doing this my credit card went over limit,and stuck in authorization for days, which forced me to cancel the card because i was afraid of identity theft, when i found out it was onlinecarstereo who made the wrong charge, they were rude and tried denying it. i then cancelled my order and re ordered the items on a different card, after 4 days of no response on when it would ship, i emailed customer service, to find out that they are out of stock, and didnt bother to even tell me.... VERY VERY bad service,, wasted much of my time, customer service reps are rude and sarcastic..DO NOT BUY HERE!!"
"Horrible!!!! The radio I ordered was late getting shipped and when I had to return it due to a broken CD player, they lost the box!! I had to harrass them for 2 weeks staight for them to even look for the package and they never answered any of my 4 e-mails to customer service. After 2 weeks of calls and e-mails with no response, they told me they never recieved the radio, that it must have been delivered to the wrong address, and to file a claim with the post office. They were not responsive and as unhelpful as possible. They didn't even have the decency to contact me when they realized the radio was missing. "
"Thank you online car stereo for the great service, I placed an order over the phone the sales people were very nice polite and patient. I got my speakers as they promised on time. I just installed them and they work perfect. Couldn't be more happy, thank you again Daniel."
"First time buyer at onlinecarstereo.com, extremely skeptical about it because of some of the Negative reviews that I read. I placed the order on Friday took advantage of the free shipping (I bought Alpine CDA-9835) I received it today which is Monday, 3 days after my order was placed. I'm not sure why others had a bad shopping experience. Until I have an experience similar to those who vow never to shop at onlinecarstereo.com I will continue to shop here and if I do have a BAD experience I will definitely share."
"I am very happy with this company. The website is very easy to use and everything is clear. Fast and free delivery (you can not beat that), I ordered my item on Nov. 23 and got it on the 25th. Overall I had a good experince and will continue to shop with onlinecarstereo, good and reliable website."
"Very good prices...if you actually receive the product. They need to notify their customers if a product is on backorder. I had to call customer service just to find out what the hold up was. Pay the extra money to purchase car stereo equipment somewhere else!"
"Service was horrible. I had to fax and then e-mail a copy of my credit card to them, and they insisted they never received it. I had to call them about not receiving my order after a week, and their comment was "we never received your copy of your credit card".
Canceled the order, never will I ever go to their site again. These guys have not a clue on what they are doing."
"Very good prices without the ridiculous overinflated shipping and handling charges. You can find slightly lower prices but you are probably going to pay $15+ S/H :-(
Spend over $99 (not hard to do) and get free shipping. Ordered two pair of speakers and received them pretty quick (UPS Ground). Very happy with purchase!"
"Very poor RMA service. Waited a week after receiving returned speakers, before sending replacement speakers."
"Great site!! Ordered two different sets of Inf speakers and got the exact ones. The only thing that was a wrong is that the box it came in was beat up. Could of been UPS error or water, but other then that, there great."