"Save yourself a massive headache, and do NOT purchase from overstockdigital. Read the Yelp reviews for an accurate depiction of what to expect and for real reviews (I guarantee these positive reviews are false). I ordered a Nikkor lens on their site without doing my due diligence to read the reviews first. After a week, I never received an order confirmation or shipping confirmation. I emailed customer service twice and didn't receive a response. That's when I Googled overstockdigital and read the reviews. Yikes! I'm not alone in my frustration. I called the customer service number listed on their website, and was told that someone did reply to my email but it "bounced back." This is absurd. I successfully send and receive over 100 emails each day. In this mystery email that I never received, I was apparently informed that the lens isn't in stock and won't be available for 3+ weeks. The website has the lens clearly listed as "in stock." I told the gentleman on the phone to cancel my order and he obliged, stating that he'd even waive the cancellation fee. I found this comical. Unlike other reviewers, they didn't try to bait and switch me to a different lens, or do a pushy sales pitch. This company is a SCAM. Do your research. Read other review sites. Save yourself the hassle. "
"John was very helpful. He took a lot of time to make sure that I got the best bang for my buck. He took the time to understand my circumstances, as a Sandy Storm victim and made sure that I did not waste my time and money. Thanks John for a job well done. "
"I recently ordered an external flash. I received the flash and it works very well. Customer service was very accommodation to help me get the products I ordered. I am happy with the product I received."
"after a misunderstanding that made me cancel my order, i have to say they have been able to fix it. very bad approach the first representative, very good the second one. the item is perfect, and precise delivery time. "
"After a couple of mis-communications on the seller's end over the course of a couple of weeks, Overstockdigital processed my order, and upgraded shipping to make up for the delay I had experienced. Once it arrived, the lens I ordered was in perfect condition."
"After a shipping mix up, fixed my order with no problems."
"I want to take a minute to give some feedback as to the service I received from overstockdigital. I had been searching for a SONY video camera for some time but was unsure about which particular model. I stumbled across your website and figured I would call and ask a few questions. I was not expecting anywhere near the pronominal service I received. When I called, your representative Logan was not only patient but very knowledgable. I told him what I was looking for and which camcorder I was thinking about. He described in detail what the different features were on each of the camcorders, which one would fulfill all my needs, the price difference and the different packages. He made great recommendations and with his assistance I was able to pick the package that was right for me.
I was so impressed with Logan and the service I received I am not only planning on using you again in the future I will most definitely recommend you to friends and family members.
Thank you again to Logan and overstockdigital. "
"I placed an order with OverstockDigital dot com but then I was laid off from my job. They went the extra mile to assist me with keeping the product I ordered and made my financial hardship easier to deal with. Good Job Guys! Thanks"
"Good Service And Good products, I would Definitely Use again."
"Issue was solved.....was offered $50 gift cert. For inconvience...."
"I spoke with Kevin who was very helpful resolving a shipping error that apparently was my error on entering the shipping address. Thank you for the quick response Overstock Digital."
"Bought a Canon 5D Mark II package with two lenses. Got a call later that day from an unknown number and the person switched the package to a lesser camera with different lenses. When I called back 45 mins later to clarify and cancel the order, they said it had already been shipped via UPS. However the company was able to cancel the order and called me the same day to let me know. The amount has been credited to my credit card and the transaction is complete."
"John at overstockdigital is AMAZING! The individual that helped me the day previous did not advise that the D7000 that I ordered was back ordered and a European version. John was able to get me the US version, and a few other parts on their dime. I cannot convey how helpful, polite and compassionate he was. Future employees should train under his supervision!!!"
"Had an availability issue w/ the D7000. But Derrick came in and found a great solution. He was able to get a camera shipped out to me right away. They are definitely willing to resolve customer service issues. Thanks."
"John was very helpful and went the extra mile to help me - I ordered the wrong lens in error and returned without a problem. "