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Verified
5/5

2012-07-26

"Overstock was very accomodating. John my sales associate was awesome and very helpful! "

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Verified
1/5

2012-07-26

"Others seems to have had good things to say, but I cannot recommend this vendor. After placing my order on-line, they sent me an e-mail that I needed to call to "confirm my order" which I found odd. Then they tried to sell me a different set of equipment that I informed them I did not want (wasting two days). After a week went by without hearing from them, I logged in, and my order is showing the equipment they tried to sell me and not my original order. I sent a follow up e-mail requesting they restore my original order and a shipping status and received no response.

They have not charged my card or shipped the items, so I simply cancelled my order in disgust. Now I have to scramble to find the equipment from another vendor since I've lost a week and a half for nothing.
"

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Verified
2/5

2012-07-25

"I spoke with a sales person before placing the order on line. Because of the price difference I wanted to make sure this was a new in the box XF-100 camcorder with all the Canon parts. What I was describing is Canon’s retail package. I also asked about the other free accessories and given assurance I placed an order. I was called the next day to confirm the order. They offered me some of the upgrade accessory packages. I explained I was happy with the standard Canon battery and charger. I was then told I was only purchasing the camera body at the listed price. Further since they are a wholesale company they did not only offer the Retail (all the factory accessories) Package. I canceled my order. I will watch and refuse any attempt at a cancelation or restock charge.) I hope that does not have to happen. I have ordered from another online retailer. I had to go through several others that did not have a “What’s in the Box” button. A few were nonspecific, like “battery and charger” and they also turned out not to be Canon or Canon approved accessories. On the positive side OverstockDigital.com did call to confirm. This could be avoided by clearly labeling the item as “camera body only” as is the normal practice. "

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Verified
5/5

2012-07-24

"I don't know the seller but, customer services are great.
I will update more information soon.
"

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Verified
5/5

2012-07-23

"Kevin, one of the supervisors I spoke with, is extremely helpful and courteous. My order was back ordered and after arranging for a different product instead, they comped the shipping to make up for the inconvenience. All of the employees I spoke with were very pleasant and respectful. "

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Verified
5/5

2012-07-21

"Very satisfied with the order process and promptness of the delivery. Will definitately consider Overstock Digital in the future."

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Verified
5/5

2012-07-19

"Got a very good deal on a Canon DSLR. Spoke to them over the phone and the representative was very helpful and even recommended lens options that I had not known before. Overall I came out very satisfied."

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Verified
4/5

2012-07-19

"Found the service helpful and friendly and knowledgeable"

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Verified
4/5

2012-07-17

"very good service, no complaints"

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Verified
5/5

2012-07-17

"It was a pleasure working with Kevin G. He is knowledgeable in the products that he sells and is a pleasure to work with. I have no question that he added to the value of my shopping experience. He listened to my requirements and recommended a product that was best suited for my budget. I look forward to doing business with Overstockdigital in the future."

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Verified
5/5

2012-07-16

"excellent customer service!"

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Verified
5/5

2012-07-15

"Great store. When I expressed some concern about my order, they corrected the problem right away."

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Verified
5/5

2012-07-13

"I initially found overstockdigital.com searching the Web for the lowest price on a Nikon lens. From the time I placed me order to its delivery, which was early, I had a fantastic experience. They were extremely personable and helpful, the product was far less expensive than any of their competitors, and it came safely in perfect packaging, and as advertised. I highly recommend them and look forward to buying more gear from them in the future."

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Verified
5/5

2012-07-12

"I was having trouble with my order and called while customer service was closed and Nick resolved my problem, got my order shipped and was exceptionally helpfull"

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Verified
5/5

2012-07-12

"Alex was extremely helpful and assisted me through every step of the sale and with my questions.
I would not hesitate using overstockdigital.com again for further photography needs.
Sarah
"

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