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pdaAccessories.net

5 reviews
3.25 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2007-10-20

"I will never trust this store again. Placed an order on 0/30 for an amplifier the website said was in stock. On 10/01 my credit card was charged. On 10/3 my credirt card was credited. Never did I receive an email advising the item was not being shipped. Only after I placed a phone call on 10/19 was i advised the product was out fo stock and not available...However the website still shows the amp as in stock but at a higher price. The store's customer service expalined that while they are using the exact same part number for the same part, and the same image, it is a slighly upgraded model and thus the higher price. I was advised I could reorder the amp using the original part number but would have to pay the higher price. This feels like a bait and switch tactic to me. While i gave the company the chance to make the order right during thephone conversation, by sending me the amp I ordered at the price I ordered, they declined. This review is provided so that potential buyers may make an informed decision."

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Verified
2/5

2005-11-03

"Ordered on the 25th of october, USPS 3-4 day shipping. Received email on the 2nd of nov with shipping info. 8 days between order placed and shipping info given. Now I have to wait another 3-4 days for product. Nearly 2 weeks to receive product after paying for 3-4 day shipping.
Edit: Lo and behold, it arrived today. Apparently the holdup was that one of my items was on hand, but they didn't have the right box? So they put it in a different box, gave me a 'Free Internal Antenna Booster' (proven to not work on MythBusters) and a website where I can download the instructions to the headset. At least they tried, but I would have preferred them to keep me informed and reply to the email I sent them.
"

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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
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Verified
5/5

2005-02-13

"Received the Treo 600 accessories i order 8Feb this afternoon 12Feb. The best price i could find online with free shipping. Will definitely do bussiness again.

Regards,
lvnv47
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-14

"Great Company to deal with. I placed the Order Online and followed up by calling their 800 number. The shipment reached me within 3 days and I didnt even pay a penny for the shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-03-30

"These guys are very helpful, My experience was great. The best thing that i appreciate is that they followed up on my question went the extra mile to make sure i recieved my order on time.

Sincerely,

Mike Willams
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process