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pdaPhone.com

1 reviews
3.75 / 5


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Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
4/5

2005-06-23

"My purchase went smooth, but part of the order was backordered (2 out of 3 items), sad that they don't have stock information when you order. The prices were cheap as was the shipping, more on that later... I got very quick responses to my questions and they were very helpful. I would order again.

The only disappointment was that the shipping that I paid for was supposed to be the same as the first which I believe came 3 day fedex. Most of the order was backordered and instead of sending it the same method they sent it ground and it took 6 days to receive.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Resolving problems
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Being trustworthy
Making decisions on their own
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Overall customer service
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
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