"Plumbing Force, Forcibly steal your money
I found Plumbing Force using Google.
I told the woman on the phone I needed a plumber to come and tell me if a dishwasher could be installed. She said it would be a minimum of 1 HOUR'S WORK at £118 and that she would email me the T&Cs. She did not e-mail me the T&Cs.
The plumber turned up with a bad attitude and was so rude and disrespectful, I told him to leave within 2 minutes. He clearly did not want to be here, and seemed completely clueless as to why he was here. He said: 'you might as well let me do the work, your gonna get charged anyway mate'. He made £118 in two minutes for no work. Not a bad scam. The narrative on his invoice is complete lies.
I called and made a complaint and requested a refund and was told that they sent me a text message (T&Cs), which I never received. I said that on the phone I was told they would be emailed, but I never received them. Anyway, I didn't agree to their T&Cs. Ridiculous to suggest they were agreed. That is clearly what they do, they will tell you, you have agreed things that you did not. That way they make a quick £118 a time. Pretty good con or is it Plumbing Force just using Force.
This is a scam in my opinion. What they are claiming is essentially a call-out charge (disguised as a minimum hour's work). They take your pre-payment credit card details in advance (do not give them your card details in advance) and they will take the payment of £118 without your consent, even if no work is done.
They also record phone calls but do not tell you that they are recording your phone calls in advance. What reputable company does that? I doubt they are conplying with Data Protection laws. Since providing them with my mobile number, I have received numerous prank calls. They deny leaking my number.
In my opinion, this is a very dodgy company that should be investigated by Trading Standards and the ICO. I bet they have made a mint with this £118 a time call out charge scam.
They say they have been trading for 10 years, but are not even CIPHE (Chartered Institute of Plumbing and Heating Engineering) accredited.
"Anyone working on just pipework such as fitting bathrooms, sinks, drainage or taps does not need to be registered or accredited to any standard, however it is highly recommended that at the very least they are CIPHE Accredited, as this ensures that they follow a code of professional standards and protects you the customer should you have any cause for concern after the work has been carried out."
Look at all the other 1 star reviews recently.
I will claim my money back via my credit card dispute resolution process. Daylight robbery this is.
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"Had a problem with the 3A fuse supply to my Worcester Bosch boiler blowing. An engineer arrived and proceeded to disconnect the main water pump, 3-port valve and other electrical connections to try and isolate the problem. The engineer was unable to find the problem but I was still charged in excess of £500. To make matters worse I believe the engineer also accidently disturbed the rear cold water pipe of the shower pump in the same cupboard as the main water pump etc. causing it to leak, so a couple of days later I notice the living room ceiling has sagged and the fire place wall is also wet. The company claimed they had no liability. Avoid them."
"Plumbingforce continues to be awesome. They did such a good job of restoring our pipes. I really like how these guys figure out what they need to do first and then let you know how much it'll cost before they get started. No surprises. If you need a plumber, these are your guys. "
"These guys were great! On time and kept me informed of the costs all along. When the problem turned out to be more serious than I thought it might, tech Mark explained the problem and gave me the part so I could see for myself. Very professional, efficient and pleasant. "
"On time and honest plumber. You call and you get a response right away. Was professional and cleaned up after himself. Definitely hire them again. "
"While visiting my daughter's house, her toilet wouldn't stop running. Long of it, there was a lot more of a problem. The fellas at Plumbingforce fixed it right. I recommend these people to everyone."
"Incredulously responsive, friendly and honest. They were able to leak detect and repair a severe leak under our house. Thank you again guys for your excellent service and working during these unpredictable times. Highly recommended! "
"Tech showed up in a mask, friendly, very informative and professional, punctual, and transparent. Would definitely use them again even though I hope I don't have to."
"Showed up on time. Fair price. Excellent work. I do not know what else I can say about them to fill uo this space except use them they are good. "
"Oh yes. They really know what they are doing. I would not attempt doing it myself. Had bathroom issues and the pipes were clogged. I could not use the bathroom for a week until I called them. That was refreshing! "
"Plumbingforce has performed several jobs for my family and I. They recently replaced an old water heater that had failed. They were easy to contact, respectful, and arrived on time. A+"
"We have used PlumbingForce several times over the years with fantastic results. PF is on time, on budget, with perfect customer service, and excellent results. I would not trust anyone else for my plumbing needs."
" Needed my shut off valve and toilet parts replaced. Asked for a quote, replied back pretty fast. Gave a good price as well. Punctual, professional and did the job in a timely manner in conclusion. "
"These guys are amazing. They helped us with a clogged line which was backing up our toilets and tubs. They arrived withing 2 hours, snaked the lines and cleared the clog. The price was very reasonable from what others have said. We hope this never happens again, but I would definitely call them again. Thanks you again Plumbingforce! "
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On time. Great service. Had issue fixed within one hour of phone call. Work was clean and very happy with the outcome. If I ever need plumbing services again, they are my go to!"