"I found this company and purchased primarily due to low price and shipping. The service I received was great and the sales staff (Zach) pointed out other merchandise that would complement my order. So far this has been a good experience and I will return to this vendor for additional purchases."
"Great experience. Shopping for the best price on a Canon S30 digital camera, I found the "cheapest" ones that come up in cnet/dealtime/etc searches have lowball prices but inflated shipping (i.e. $59.99) and/or sell gray-market non-US cameras.
Protek Direct had the best total price (price + reasonable $14.95 shipping), was US model with full warrantee and accessories. Customer Service (Larry) was OK, offered extended warrantee, extra CF and battery, but didn't push once I said no thanks. I did take a battery, though, when he knocked some off the price to a better internet price I saw on it.
Items were shipped 2nd day after order, and arrived fully new as expected. Yay!
"
"Experience was great! I really needed my order expedited and Protekdirect.com delivered. Customer Service was steller. Both Jack Daily and John Williams were VERY helpful, I can't thank them enough. My Camera was dilvered on-time and disaster avoided ;)"
"After much research and comparing I decided to go with Protek for my first nice digital camera, the Canon s30. Ordered online but followed up the next day buy phone to ensure order was recieved correctly. Friendly staff, did push accessories a bit, but were professional about it and not overly pushy, so I did buy an extra 128 mb Deltek compact flash from them as well for about 10 bucks higher then the lowest price I could find . Shipping cost not too bad, 15 bucks for 4-7 day ground. Order was processed and shipped in about 24 hours, recieved 5 working days later in great condition. Just as advertized, no grey market, all brand new in factory box with all the software and goodies, everything in great condition.
I am now playing with my new camera and learning how to use all these great features.
thanks again protek, will definetly buy from again! "
"I finally found an online Photo hardware sales company that sells USA not grey market goods,in full retail packages,at a great price. I had Larry as my sales rep. He knows photo hardware and suggests only what you need not a bunch of extras that you won't use.He does'nt pump you full of smoke or refuse to sell or deliver the goods you order as many of other company's I've had the misery to run across.
My experience with Larry at Protekdirect.com was the best I've had in years. "
"Great service from the sales person named Larry. He gave me really good suggestions, information on where to do research, and a very good price. I just ordered today so I have not gotten my product yet, but so far I couldn't have asked for anything more..."
"I got the runaround at numerous places so I was nicely surprised when dealing with Protekdirect. The CS rep/Sales associate, LArry, was very friendly, knowledgable, and helpful. He treated me like a customer and not a number. I would definately shop there again. The price was good as was the service. "
"I was much pleased with my shopping experience at protekdirect. Customer service in placing orders was exceptional. My customer service representative, Larry was a tremendous aid in sorting out options with regards to my computer system purchase. Not only was the laptop I purchased a great deal, but the customer service was great. I would highly reccomend purchasing from protecdirect.com. Also, feel free to call up and discuss your requirements; the staff proved helpful in locating products more suited to my application than I even found.
Thank you"