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Product & services pricing
4.65/5
Chance of future purchase:
4.82/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
4.79/5

5/5

2019-08-28

Fast transaction

"Hassle free and fast transaction "


5/5

2019-08-05

Excelent service

"Q-depot has good and excelent service. Looking to order more soon. "

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5/5

2019-07-24

Excellent service

"Strong company, responsible staff and good prices. I regret we didn’t find it earlier. "

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5/5

2019-07-24

Excellent Costumer Service and Fast order processing times!

"I just placed my first order and I was extremely happy with their great customer service, fast order processing time and with their competitive prices. I highly recommended them! "

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5/5

2019-07-18

Excellent Assistance

"Their customer services are always ready to assist you anytime."

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5/5

2019-07-11

Excellent customer service.

"Tiffany and Jay Kim were great in assissting me with my orders. Thank you again! :)"

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5/5

2019-06-28

Excellent customer Service!

"I've been looking for wholesale supplier of Korean cosmetics and luckily found Q-depot. They answered all my queries without hesitation. It was smooth sailing, from ordering to payment. By now, I'm waiting for my orders to be fixed and be delivered. Overall, i had a great time dealing with them. More power, Q-depot."

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5/5

2019-06-22

Excellent

"Organized and fast transaction. Thank you q-depot.."

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5/5

2019-06-17

Excellent service!

"This is my first time order. Never expect can be done so easily. Thank Jay and Ivy for the service. All parcels are received very fast and in good condition. Sure will purchase again."

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5/5

2019-05-21

Great customer service!

"Jay thank you very much for your kindly assistance. "


5/5

2019-05-15

great experience so far.

"This is my first time placing a wholesale order at q-depot.com, so far it has been a great experience working with Jay at q depot, they have been really helpful in understanding my queries and responding in a prompt manner, looking forward to getting my order dispatched soon.

definitely looking forward to doing more business with the guys in the future.

Kuldeep Singh.
"

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5/5

2017-01-26

Here to answer the above review written by krOq

"I'm Jay Kim a customer support staff from q-depot.com. I feel its necessary to answer the above review by krOq as she had some confusions which resulted into unpleasant experience. ------The issue was the items she ordered, some of them were out of stock and we do accept its our mistake for not being able to be up to date but when you have over 16,000 SKU, its definitely hard to stay up to date with stock in real time. The product she ordered were taken up by another customer before and we could update the stock as everything here is manual.
------Secondly, she expect that we could ship her order in a day or two like Amazon but regretfully we are not Amazon. We are small retailer and in general Korean cosmetics suppliers ship product in 3 to 5 days while we ship within 2 to 4 days except some exceptional cases and we clearly mentioned on our website. So she misunderstood us as Amazon.------TO MAKE THE REAL OBSERVATION, YOU MUST INTERACT WITH Q-DEPOT AND THEN JUDGE OUR CUSTOMER SUPPORT YOUR SELF OR YOU COULD READ OUR REVIEWS ON GOOGLE+ HERE: Google+ (goo.gl/7zfZS2 – shortened url - copy paste please) and/or on Facebook (https://www.facebook.com/qdepot/reviews).----- The reason to post this review is not to offend or defend anything. Its just to clear our stance and yet we acknowledge our mistakes in above case and we will surely improve and learn from every mistake.
"

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4/5

2019-05-07

Great Service !

"I am running cosmetic shop and mostly I purchased Korea Cosmetic from wholesale market of Yangon.
It is very first time for me to order directly to Korea . So I was quite nervous to order directly to Korea. But I am really amazed by the excellent service of Q-depot. Jay Kim and his team are truly helpful and reply my questions in kind and patient atmosphere. So keep this service on and on!

Soe Khun Phyu
"

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5/5

2019-05-02

Friendly and Responsive!

"I am starting my very own online store selling Korean beauty products. Jay Kim and the team have been extremely helpful and responsive with my queries. I have just placed my very first order with q-depot and will continue to use them to supply my online store. "

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5/5

2019-04-29

First class customer service

"Friendly and very efficient customer services. Smooth ordering system. So far a pleasure doing business with Q-Depot"

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