"I ordered 2 toner cartridges on the 24 of Feb it went into processing on the 26th nothing else tried email and phone, message always full no response to find out were product is. For it having a 3 day lead time and 3 day shipping, we are now in the 8th business day this is crazy I will not buy from them again."
"The cartridge did not work. I emailed the company three times and called once to get help. I never got a response! Terrible service."
"I have place an order since Feb 27 and still have not receive a confirmation and no answer. I've call during office hours and nobody answer the phone."
"Ordered a drum for my copier/fax and paid $16 for two day air. Still haven't received it, emailed customer service and recieved no reply, called a few times and left message on the answering machine and received no reply. "
"It took three weeks to ship my order. They charged far more than a reasonable shipping rate. They shipped me the wrong items. Their phone number doesn't work. They won't reply to emails. They are cheap... but its not that great to get a good deal on the wrong thing. Do not order from this company."
"Ignored my emails, and took 17 days to take the toner cartridge to Fed Ex. I'm not buying Amish furniture here, I'm buying a tech item online."
"I ordered a bunch of toner and they are all listed as "pulling". I sent 3 emails with no response from customer service. Im hoping I can at least get a rebate from paypal since they obivously have some serious issues. a real mess."
"Ive ordered from them before for tn-350 toner, works great, i then ordered some hp 4600 toners and receieved them a couple weeks later and they are broken(physically). Tried numerous times to contact to get this settled and received no response back. I will not buy from them again."
"I ordered a Brother Printer Drum and it took 15 days for delivery. Ended up got a very old used and broken drum which fails to print. Called number of time and no response/VM. I need my money back. Sent eMails but replenIT never replied me for a return. Never go to this store again. "
"Single printer toner shipped 11 days after order from CA (to FL) by FedEx ground. Ordered Dec 20, won't receive until Jan 7th. When asked about this, I recieved no reply. Would not purchase from this store again. "
"Good price. The order arrived neat and professionally packed. "
"Excellent product at an excellent price with excellent response and delivery - I definitely recommend purchasing from this retailer. My laser printer toner expense was cut in half thanks to replenIT. "
"replenIT was excellent in communications, keeping me fully informed all along the way, of the progress of my order. The merchandise was exactly as represented on their web site. One thing: I ordered the same item twice, about two weeks apart, and paid a few dollars less the second time. It shows that this company is trying to keep up with the competition. "
"I asked them about the availability of their Alkaline and Rechargeable batteries. They are very friendly and knowledgeable. They guided me to the right products and gave me a discount for buying bulk quantities."
"Bought 2 Brother TN350 toners. So far so good. Decent price. Will buy again. "