"I cancel the order long before it was shipped through their system and yet they simply ignored it and shipped it anyways even after I called them and talk to them in person. I'm very dissatisfied, as I cancelled the order. I'm now contesting through PayPal. "

"The Rugs I ordered were delivered faster than promised. Great site - Thanks"

"Horrible customer service. I received a Fedex bill for duties and taxes on a rug delivery. Twice I was promised it would be immediately taken care of (once by Rishi, once by Anna.) The amount is still outstanding, months later. I will have to pay Fedex at this point to clear my credit rating."

"I bought the Moroccan Rug 8x10 from Rugsville.com and it arrived quickly in perfect condition. Thanks"