"I paid for an item that was in stock on their website. Weeks after they send me an email saying that it's not in stock and refund ONLY PART OF MY MONEY. This has happened twice it is a scam."
"Good service and excellent item!"
"Excellent build and delivery "
"Overall was a good experience and the product as well. The delivery was late due to stock shortage and Lunar New Year (Chinese long holidays) but the seller made clear communications of the late delivery and I was given a choice to wait (with a discount of $5) or have a refund. I choose to wait. Although it’s a long wait, the goods was came in good condition with tracking. The refund came in fuss free. Overall steady sellers, great communication."
"Order shipping was quick.
Although there was one missing item,
I contacted support, but it was a very satisfactory response."
"Fast Delivery and a good product!"
"Still waiting my item. Not arrived yet"
"To get this Kamlan lens, I waited for 10 days. I wished the logistics can be faster. But the web clearly showed that it was out of stock, so it would be understandable. When I got the lens, I was astonished. Anyway, I had never expected to get such a delicate lens with this price. It is one of my best lenses now. I will reccomend some other friends to buy it."
"Waiting more that I've expected but lenses are very nice indeed."
"Easy transaction and kept me informed on shipping. "
"all right! very kind, efficient and precise! the product are very good!"
"Lens was well made. Nice bokeh. Products came in properly protected. All was good."
"9 days later nothing shipped, awaiting to hear if vendor will cancel the package or if I have to raise a ticket with PayPal."
“Please kindly know the lens is in pre-order mode all the time. We promise that we will ship it out within 30 days after you placing the order. If you need it urgently, should contact us via support@sainsonic.com at first. We are happy to offer any help.”
"Package was a bit damaged, but the lens was safe, arrived on time as it was on the page. First impresion about the lens is nice quality/price."
"The lens 50/1,1 arrived in 12 days in order.Satisfaction."
A rep from sainsonic, sainsonic, has responded:
“Shipping issue, please contact us via support@sainsonic.com. We will provide more details and offer help.”