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Product & services pricing
4.62/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.80/5
Customer service:
4.60/5
Return/Replacement policy:
4.47/5

Verified
5/5

2020-08-31

Excellent , Fast and no problems

"The service was fast friendly and did a great job on giving me a fair price. The procedure was easy and quick."

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Verified
5/5

2020-08-31

Excellent service

"This was a fast, smooth, professional transaction- A great company to work with. I will definitely come back next time I have a Mac to sell. Thanks so much."

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Verified
5/5

2020-08-30

incredibly competent and efficient

"i was frankly shocked at how sophisticated and efficient this process is. i've sent in an imac and a macbook pro both of which were valued to amounts which appeared to be fair to me given their condition (the imac was ten years old but in great shape, the macbook eight years old but less so, and both had been upgraded). i needed shipping material for the imac which was delivered within just a few days. i dropped the two parcels off at fedex using their prepaid labels, and less than a week later heard that they had been accepted and my check was on the way. and a few days later it was in my hand. fantastic service and very speedy. obviously a professional outfit."


Verified
5/5

2020-08-29

Smooth, Easy Process

"One of our work Mac's just died. Wanted to recoup some money for it and not just trash it. Was able to pack it up, Fed-Ex picked up, and got payment not long afterward. Smooth, easy process. Highly recommend!"

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Verified
5/5

2020-08-29

Easy shipping experience, and quick payout!

"The whole process was a breeze! Easy to ship the item, and a quick payout via PayPal! Will use again in the future! "


Verified
4/5

2020-08-28

Everything about this service is absolutely amazing... except for the valuation

"SellYourMac has been the gold standard for the last several cash-ins I've done with my Apple hardware. Their service, communication, support and overall user experience is virtually painless and hassle free. I wish more companies like this and even larger companies could follow their example. It's amazing to me that I could even come up with anything to complain about. I feel weird even mentioning the following nitpick:

It's undeniable that there are many factors that go into generating a fair price for the products customers ship to SellYourMac that most of us are completely unaware of or would even be able to fully comprehend/appreciate if we know what they were.

That said, I'm confident that customers would appreciate a more competitive amount of money offered for said products.

At the very least we could appreciate a short list of your competitor's pricing at time of configuration to give us some peace of mind that we have made the right decision by choosing SellYourMac to business with.

Other than that... SellYourMac rocks!
"

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Verified
5/5

2020-08-28

Very pleased with whole process

"Excellent communication.. second time I have used and have been extremely pleased. "

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Verified
5/5

2020-08-28

Trustworthy & Efficient

"I was a little nervous to send off my laptop to a company I found online . The quote was higher than all other sites I found and they were in constant contact throughout the entire process. Simple , professional and sent updates throughout the entire process . I honestly recommend . "

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Verified
5/5

2020-08-28

Great Experience!

"Smooth transaction and quick payment! Would definitely use again!"

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Verified
5/5

2020-08-28

SellYourMac pays more than fair value for broken items

"Typically when a computer is old we give it to our employees in a raffle. However, when a Mac dies for some reason, we sell it to SellYourMac. They offer more than fair pay outs for the equipment we've sold to them. The process is very easy with the prepaid shipping label they provide. We've received checks in the mail promptly every time. My accounting department is always impressed by the value I'm able to extract from old equipment. Honestly I can't think of anything negative to say about them. I also direct people to them that want to buy used equipment. They provide a great service to both sellers of old equipment and purchasers of refurbished equipment. For sellers, I love their quick and straight forward quote process. It's almost too easy."

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Verified
5/5

2020-08-28

Great experience

"I was thrilled to receive the payment for our used Mac laptop. SellYourMac gave us the best price I could find. Will check their site first the next time we have a product to sell!"

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Verified
5/5

2020-08-25

As always, 5 Stars!!

"Excellent service, fast payment! "

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Verified
5/5

2020-08-24

Great Service

"Painless way to sell my iMac."


Verified
5/5

2020-08-24

Smooth

"The whole transaction was smoothly processed. "


Verified
5/5

2020-08-24

Smooth and easy process

"The process was just as described on the website. Everything went smoothly and quickly. Great service!"