ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.62/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.80/5
Customer service:
4.60/5
Return/Replacement policy:
4.47/5

Verified
5/5

2020-07-05

Great customer service and communication

"Josh is my main rep and he is super responsive and reliable. I am very pleased with our business with SellYourMac."


Verified
5/5

2020-07-05

Great

"Process was smooth, quick, easy, and went exactly as described. I received the payment for my trade-in faster than I thought I would. A breath of fresh air after my less-than-stellar experience with another trade-in service."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-07-01

Delivered great services promptly

"I had not done business with SellYourMac before, but this experience will make me try them again. Shipping was easy. Payment was prompt and what was offered in their quote."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-29

Great Experience!

"Everything went smoothly and easily!"


Verified
5/5

2020-06-29

Excellent service

"A great experience. Customer service is phenomenal and quick turnaround!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-29

Excellent Experience!

"The process of selling my 2010 27" iMac was quick and efficient. I shipped my iMac on a Monday and was paid the following Friday. I was paid the estimated amount, too! I am very satisfied with SellYourMac and would recommend this service to everyone who wants to get rid of old equipment and make a little cash in the process."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-28

Stellar service

"From the moment I got in contact with SellYourMac to when I got my paycheck, the process was smooth and hassle free. I got a quick and fair quote (just a little under what Apple could pay me for the trade-in) but definitely the highest price among the competitors, as I compared! The customer service was great and I got paid in no time. Thanks SellYourMac!"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-28

Legit, Authentic and Amazing!

"I've now sold a few Apple products to these guys and they have always been super communicative and fair with their offers. They pay quick as well and have a lot of good options! Just be honest about your gear and they'll do the best they can. HIGHLY recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-28

They made it easy

"Sellyourmac made it very easy to sell my Mac! I was paid promptly, and I like that they take the time to be sure my Mac was cleaned. "

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-06-28

MacBook sale

"It was a most pleasant experience. The process was protracted but efficient. The sale price seemed low but since this was my first experience In selling an electronic device this is just an initial observation. I used another company to sell an IPhone and received a price 2 1/2 times the price of the MacBook I received from your organization "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-28

Straightforward and easy

"The trade-in process was clear and easy. I liked how they sent a prepaid shipping label. They didn't require me to reinstall my OS (easier said than done on a ten-year-old computer) like a different company wanted me to do. I was paid the full amount of my estimate."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-28

Quick

"New to the experience however smooth process. "


Verified
5/5

2020-06-28

Great service! Got back quickly to emails.

"Great! The individuals got back quickly with questions and quotes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-13

great service

"i had a great experience selling our old laptops to SellYourMac. Great customer service!
they even supplied free boxes to ship our old computers to them. I highly recommend them.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2020-06-27

Great Service

"Very easy to use online. Good price for my old laptop.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process