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Product & services pricing
4.62/5
Chance of future purchase:
4.79/5
Shipping & packaging:
4.80/5
Customer service:
4.60/5
Return/Replacement policy:
4.47/5

Verified
5/5

2020-02-15

Fast and reliable

"Very fast and reliable. Would use again."

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Verified
5/5

2020-02-15

Fantastic customer service!

"SellYourMac was excellent to deal with! They sent me a box to package my MacBook Pro when I requested it and updated all throughout the process. They also gave me the best price for my computer, and the check came quickly!"

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Verified
5/5

2020-02-13

Easy, fast, accurate

"The most difficult may have been the boxing up."

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Verified
5/5

2020-02-13

Easy & honest

"It was easy to use the website and the price I got for my Mac was what was quoted. Throughout the process, they communicated clearly and I always knew exactly where w were in the process. I'd use this service again."

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Verified
5/5

2020-02-11

Easy to do

"Service was good, company response was fast. "

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Verified
4/5

2020-02-10

As simple as it sounds

"There really was no hassle sending in my old Mac. I was lucky enough to have kept all the packaging, so all I had to do was print the shipping label and send it away. The only drawbacks were that I had checked out a quote ahead of time before I was ready to get rid of my computer, and a few days later when I had finally purchased my new computer, the quote had dropped by $80. That and the bonus $10 code that popped up on my screen didn't work. It was still a good deal though and didn't deter me from reselling."

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Verified
5/5

2020-02-10

Excellent speed

"I recently sent my 2018 iPad Pro to SYM and it was the easiest process ever. I shipped the device, watched the update emails, and got paid within 4 days. I would highly recommend this to anyone who wants to sell old Apple products. If you're second guessing yourself about sending your device to SYM, don't. "

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Verified
5/5

2020-02-10

Efficient and prompt

"Good service, quick and fluid. Received email updates each step of the way, and received the amount I expected and was quoted for a MacBook in mint condition. "


Verified
5/5

2020-02-10

Great customer service

"They were fast and easy to deal with! Would definitely sell another Mac to them!"

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Verified
5/5

2020-02-09

Great service

"Great support and service. "


Verified
1/5

2020-02-08

Not able to reach customer service

"I haven’t received my check for selling my Mac. I tried to reach customer service several times and it goes to voicemail. That’s not okay!! "


Verified
4/5

2020-02-06

"This was an easy process to sell my Mac Air from the online quote to the receipt of my check.
"


Verified
5/5

2020-02-06

Fast and Smooth

"Fast and efficient with my transaction. They respond to you in time and update you during the process."

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Verified
5/5

2020-02-06

Very Positive Experience

"Had a delay in sending mine out from my side. Even though it was past the initial window to send in my laptop they still let me ship it out for the initially quoted price. Was received and processed quickly and I was paid in about a week. An all around great experience."


Verified
5/5

2020-02-06

Fast and Easy

"Good to know it's recycled or reused and get some cash$$. Process was easy along with shipping labels."