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Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-05-17

Selling a macbook

"My experience was pretty easy. I was led through a series of questions about the features and condition of my kids' old macbooks. After answering the questions I was offered a price, which I felt was quite low. I accepted the price. A few days later the pre-paid Fedex boxes arrived at my door. I boxed up the macbooks and delivered them to a local Fedex office. The money was posted to my Paypal account. Really a simple way to turn your old Apple products into cash, although not much cash."

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Likelihood of customers making future purchases
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Verified
5/5

2018-05-17

Quick, easy and reliable

"The Sellyourmac team makes it very easy for you to sell your product! They help with the shipping process, and make sure that your product arrives safe! Payment is also very quick once they get your product! "


Verified
5/5

2018-05-17

Great service

"They made the process of selling my mac very easy and convenient. Thanks!"


Verified
5/5

2018-05-17

Good and Fast

"I was kind of skeptical about selling my computer through a website, but sell your mac made it very easy. Customer service replied very fast to any questions, and they even reimbursed me for the cost of having my computer packaged by fedex. There was absolutely no hassle. I was also worried that my computer would arrive and they would deem it to be of lower quality than I entered on there website, but nope! I was sent the full amount I was originally quoted. I really can't recommend them enough, this was so easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-17

Thank you. You guys gave me complete satisfaction.

"Clear in what you wanted. You gave the best deal. The process was not difficult. Always on schedule."


Verified
5/5

2018-05-16

First time user and will be a repeat user

"Very easy to work with SYM and great communication"


Verified
5/5

2018-05-16

Quick and easy selling experience ever!

"Very detailed and concise instructions on shipment, and thoughtful updates on what to expect next in the process. Keep up the good work!"


Verified
5/5

2018-05-16

Mercer Computer

"Excellent all around. Even sent me a box to mail it in."


Verified
5/5

2018-05-16

Excellent Service

"SYM constantly kept me updated. When I had an issue getting a hold of someone and emailed Carlos, He called me almost immediately. If it wasn’t for the weekend delaying the process, I would have been paid within one business day. They are very trustworthy and offer a fair price for used technology!"


Verified
5/5

2018-05-16

Exactly As Expected

"The experience of selling my Thunderbolt Display was exactly the one I was hoping for. Every step of the process was clear and timely, including the receiving of their check. The communication between steps was welcome, and everything proceeded exactly as expected."


Verified
5/5

2018-05-16

Pretty easy to do

"The service was easy and straightforward"


Verified
5/5

2018-05-16

Fast and Easy!!

"Working with SellYourMac was so fast and easy. They gave the best price I could find, sent out the materials needed to ship the Mac and paid quickly upon receiving the item. I highly recommend them!"


Verified
5/5

2018-05-15

Excellent Transaction!! A++ -- Thunderbolt Display

"Great Transaction with no bumps in the road!"


Verified
5/5

2018-05-13

Easy and trustworthy

"SellYourMac made the process of selling my MacBook simple and convenient. They were timely and trustworthy throughout the process!"


Verified
5/5

2018-05-12

Straightforward and simple

"The entire process was straightforward and simple. Got a good value for an old defunct laptop which was even more than the original quote after they checked the serial number."