ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.61/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.79/5
Customer service:
4.59/5
Return/Replacement policy:
4.45/5

Verified
5/5

2018-01-12

Very helpful and truly want to do business

"My experience was very good, I had signed up to sell my Mac and they sent instructions on how to mail it to them which involved going to FedEx and using the sticker they gave just slap that on a box and it's off, well I started getting really busy with work and other things that I couldn't find time/I kept forgetting to drive to FedEx. After a week they sent an email asking if I had still planned to I said yeah I just couldn't find the time to go to FedEx yet sorry, so they sent an empty box to my apartment to pack the Mac up. I was impressed how quickly they acted and responded to my emails and kept me updated on the process. Ive actually already suggested it to a friend so 5/5 for me. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-01-11

Great service

"Quick and easy transaction "


Verified
5/5

2018-01-10

Awesome!

"Everything was great and payment was fast as well! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-09

Easiest way to sell an old phone

"Sent in information to the site, they responded with a quote, sent me a shipping label, then money showed up. Very easy to do business with."


Verified
5/5

2018-01-09

Excellent consistent service!

"Great experiences with SellYourMac over the years and will continue to use them as we upgrade equipment...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-09

Easy Transaction

"Very easy to do business with - quick payment once they receive the iPhone"


Verified
5/5

2018-01-09

Fair & Fast

"I searched several sites, and most offered a little less $ for my phone. A few offered more, but their timeframe was much slower. This sale was completed in 10 days start to finish over the New Years holiday! They were always open and honest with the process and their assessment. I would recommend and use again with no hesitation."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-01-09

Better than if I tried to sell on eBay or Craigslist!

"Awesome experience. Super fast! Super easy! Still can't believe the price I got. Was better than if I tried to sell on eBay or Craigslist!"


Verified
5/5

2018-01-08

Pleasantly Surprised

"I was a little wary of using SellYourMac, but turns out everything went as smoothly as advertised. The process was painless. I didn't immediately respond to the quote and they offered to send me a prepaid shipping box, which I thought was great. Payment received in full. I'm happy :)"


Verified
4/5

2018-01-08

Very easy to work with.

"They gave competitive quotes, made shipping a breeze, and were very easy to communicate with via email. "


Verified
5/5

2018-01-07

Simply amazing

"I have been a frequent customer and have always been impressed with SellYourMac. Their open and personal communications provide such a positive experience. Their transparent and fair pricing is also a big plus, especially compared to others. And finally, they pay fast -- very fast. I highly recommend them and will stay a committed customer."


Verified
5/5

2018-01-07

Easy Peazy

"Very smooth process with good follow up by the company . "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-01-07

Excellent Service!

"Gave me the best offer available for my 2015 MacBook Pro. I sent it in, and a day after receiving it I was paid the full offer amount. Would definitely recommend and will use them again in the future, if need arises! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-06

Awesome transaction

"Awesome transaction. Would definitely do it again. "


Verified
5/5

2018-01-06

Great service

"Thanks to the team at SellYourMac! A very communicative service. Helpful on every step of the process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service